Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Tactical90
from Orange City, Florida
Expertise:Expert
[This review was collected as part of a promotion.] I bought this a few months ago after upgrading to from the S10 and it has not disappointed yet. Camera, battery, screen all work great.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on June 8, 2021
Posted by: Exorcist
from Elizabethton, TN
Expertise:Beginner
[This review was collected as part of a promotion.] Awesome phone. Glad that I purchased this S21. Would love to keep Samsung products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always reliable
on June 8, 2021
Posted by: Aestheticluvr
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] Always get samsung phones and always does great doesn't have problems. And aesthetic as always.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Extension of Myself
on June 8, 2021
Posted by: S0uL_CH4Rg3R
from Brandon, FL.
Expertise:Expert
[This review was collected as part of a promotion.] This is the best phone that I have ever owned and it truly is an extension of myself. It provides me with everything that I need to communicate, research, work, learn, and helps me to immerse myself in the environment I live in. It also has amazing photos and image quality. A must have!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very pleased
on June 8, 2021
Posted by: swtEnterprise
from Hubbard Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] I thought, in my semi-remote area I surely would not get 5G but because of problems with my older phone, I got this one. Turns out I get 5G after all. Works great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Slim Look
on June 8, 2021
Posted by: SweetTiee
from Jackson, TN
Expertise:Expert
[This review was collected as part of a promotion.] I have the Samsung Galaxy 21 5G and it works well. Love it!!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Love it!
on June 8, 2021
Posted by: Max2
from Rochester, NY
Expertise:Expert
[This review was collected as part of a promotion.] This is my first Samsung phone ever and I really like it. The display is so immersive and the camera is awesome! It goes with me everywhere, and helps me get everything done. Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not best
on June 8, 2021
Posted by: Disappointed
from Las Vegas
Expertise:Intermediate
[This review was collected as part of a promotion.] It over heats and I can't use apps.
This phone isn't best for it to be newer version :(
This phone isn't best for it to be newer version :(
No, I would not recommend this to a friend.
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 6, 2021
Hello Disappointed, thanks for reaching out. If I were in your position, I would be upset too. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143493652
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143493652
^Elizabeth
Written by a customer while visiting Samsung US