Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Love this phone
on June 8, 2021
Posted by: SUES
from Port Clinton, Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is easy to use from using the fingerprint to callong out or answering. Like everyone else I dont use a camera anymore and this phone takes great photos! The photo edit is just wonderful! Being able to delete something from a photo makes it perfect!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S21 top notch
on June 8, 2021
Posted by: Anonymous
from Marysville wa.
[This review was collected as part of a promotion.] Video quality is awesome. No comparison to my S9 quali
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding phone....
on June 8, 2021
Posted by: ROES
from MELBOURNE. FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had the Galaxy 21S for about 3 months....it is outstanding....along with it many features the camera blows me away..
The pictures are terrific....dont let this one get away....
The pictures are terrific....dont let this one get away....
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone, photos need editing
on June 8, 2021
Posted by: Jess
from Honolulu, Hawaii
[This review was collected as part of a promotion.] I like the phone. I miss the rounded edges of my old S9 though. The camera was the reason for upgrading and I am a little disappointed. I don't have much time to edit every photo I take and the automatic point and shoot camera on this is worse than the S9. White looks like it is glowing... weird. I am sure there are ways to alter the settings to get it better but it should be better than older generations out of the box, in my opinion.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera
on June 8, 2021
Posted by: Dominique
from Haverhill,Ma
Expertise:Intermediate
[This review was collected as part of a promotion.] I've been with the new galaxy s21 and this phone is the best I've ever had. Camera is amazing. Service is wonderful I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to understand
on June 8, 2021
Posted by: ola12
from Visalia, CA
Expertise:Beginner
[This review was collected as part of a promotion.] Bought this a while back and have not regretted switching to samsung, used to be a previous a**le user but does not compare to the functions samsung has and the storage on the phone is a plus did not have to pay extra, overall very content with this phone
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It was somewhat better than I expected. GREAT!!!
on June 8, 2021
Posted by: stan
from Boston
Expertise:Intermediate
[This review was collected as part of a promotion.] The camera is great. The battery is holding a charge for a good amount of time. I love that the SAR rating, like most Samsung phones is extremely low.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
As expected from Samsung, amazing phone
on June 8, 2021
Posted by: Skylan
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I got the phone a few months ago and it has served me perfectly so far. Performance-wise, it is top-notch, really loving the 120Hz display, really smooth, and helps with quite a few apps that I use. Additionally, with the feature of the adaptive display, battery life doesn't take much of a toll and last throughout the day easily. Design-wise, it is really sleek and feels great on the hands. Overall, a great phone as expected, quite the jump from my previous S9, and will continue to upgrade with Samsung.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US