Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Best phone I've ever had
on June 8, 2021
Posted by: Las1958
from Sidney, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] Everything works seamlessly. Plenty of power, apps work great. Great screen and camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very solid phone
on June 8, 2021
Posted by: Anonymous
from Christmas Valley, Oregon
Expertise:Expert
[This review was collected as part of a promotion.] So far it has done exactly what I needed it to. However, after moving to the desert I have noticed the phone getting hotter, which has seemed to affect performance slightly.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size and excellent photos
on June 8, 2021
Posted by: Horselover72
from St. Louis, MO
[This review was collected as part of a promotion.] I’ve had my Galaxy S21 for several months now and I am loving it — it takes excellent pictures and the size of the phone is great for smaller hands like mine. Most of the larger options tip out of my hand and come crashing down. The battery definitely lasts much longer on a charge than my last S9. The only think I can think of that would make it, or any mobile phones, better is the ability to wirelessly charge turned upside down. I keep a pop socket on at all times because it is so much easier to hold, just have to plug in to charge.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use!
on June 8, 2021
Posted by: Mike
from Plainfield, Indiana
Expertise:Intermediate
[This review was collected as part of a promotion.] My wife and I got our S21 phones about 4 months ago. Really like how easy it is to use. We had the S9 phones previously, so that might make a difference. 5G in this area is so, so. I have heard that 4G is still better.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 8, 2021
Posted by: Peppie62
Expertise:Beginner
[This review was collected as part of a promotion.] Got to look putting so easy and chat with friends on Facebook. Getting out of stone age first phone I had like this so much you can do on it and it's not hard to use plus t-mobile app is great can chat with someone and get answers fast as well if I called them outstanding job thank you!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast
on June 8, 2021
Posted by: Jaybun
from Magnolia new jersey
Expertise:Expert
[This review was collected as part of a promotion.] I love all Samsung products very reliable and excellent prices
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and its features
on June 8, 2021
Posted by: Anonymous
from South Carolina, Greenville
Expertise:Beginner
[This review was collected as part of a promotion.] I got my phone last month and Iove my phone. Very nice and easy to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 8, 2021
Posted by: Kre8ivpro
from Orlando, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had the S21 for 3 months now and have enjoyed the size, feel and features that it offers. Samsung has got it right, their latest phone is a perfect combination of technology, ease of use and size that makes it a joy to use.
Keep up the good work Samsung, I have been a loyal customer across all product lines for over 15 years, because of your world class customer service and product support.
Keep up the good work Samsung, I have been a loyal customer across all product lines for over 15 years, because of your world class customer service and product support.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US