Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4
Good Phone
on June 8, 2021
Posted by: Viren
from McKinney TX
Expertise:Intermediate
[This review was collected as part of a promotion.] It is a very good device in terms of performance and aesthetically very beautiful. So far everything works perfectly, only the description data is incorrect. This is a good phone with excellent specs and feature: Great Screen, Nice Size, Good Speaker and Great Camera. The phone doesn't come with eSim feature and Samsung went the route as Apple with no more charger. That was the reason the review lost 1 star
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent and beautiful device
on June 8, 2021
Posted by: Ellie
from Killeen, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] An excellent and beautiful device. The switch between 4G and 5G is seamless and many of the new features are fun and enjoyable, like directors mode. I love that
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on June 8, 2021
Posted by: Masterjag2
from New Hampshire
Expertise:Intermediate
[This review was collected as part of a promotion.] This device is so simple to use, and i love all the features!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on June 8, 2021
Posted by: Noobmaster69
from Henderson,Nv
Expertise:Beginner
[This review was collected as part of a promotion.] I've had this phone for a couple of months now and it's just amazing. The 120hz adaptive refresh rate just makes everything feel really smooth. The camera is the best I've seen being able to take videos at 120hz. Another thing I love about this device is its Battery and device care feature, that tells you if there's anything running in the background that is eating up your battery life and phone speed and fixes it for you to make sure your phone is performing as good as possible. I have no problems watching movies on this phone as the colors and brightness of the display is perfect. I get around 7 hours of battery life on 120hz and 9 hours on 60hz.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone it short battery life.
on June 8, 2021
Posted by: 1luvSam
from Brighton, CO
[This review was collected as part of a promotion.] I've now had my Galaxy s21 for about 3 months now and I love this phone. It has all the regular features of a galaxy some awesome photo upgrades and some really cool features that have been added to it as well. Only thing I don't like about the phone is the battery life it does last longer than any of the previous models but the battery does die out fairly quickly if constantly used. Other than that I love this phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Awful phone /Tablet to high
on June 8, 2021
Posted by: Bossy
from Kcmo
Expertise:Expert
[This review was collected as part of a promotion.] This phone is terrible, it keep saying 911 calls only when i try to dial out it awful
The Tablet i want is way high priced
T Mobile i use to really love
The Tablet i want is way high priced
T Mobile i use to really love
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Value
on June 8, 2021
Posted by: Sdemps94
from Blue Springs, MO
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from an LG phone to this Samsung in January. I love the android platform with the combined Samsung features- great photos and video and easy to use with my Galaxy active 2 watch !
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy phone I've used
on June 8, 2021
Posted by: ks75
from Philadelphia, PA
Expertise:Expert
[This review was collected as part of a promotion.] This is my 5th phone in the Galaxy series and the best one I've used yet. Everything about it feels top of the line. It has a great camera, the performance is excellent, and the display looks great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US