Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Great Features
on June 8, 2021
Posted by: Gnew
from Dallas,Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgraded from my XS Iphone and glad I did. Awesome camera and speaker
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever, Worth Every Penny!
on June 8, 2021
Posted by: justagirl
from San Jose, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre-ordered this phone and got it on the release date, and I have been using it happily since. As someone who has used many different phones prior to the Galaxy s21 5G, I can easily say that it is the best phone I have used so far, and is not going to be an easy one to beat. Notable, I previously used the Galaxy s4, iPhone 5, and was using the iPhone 8 (never going back to Apple) when I decided to switch to this one, and it was such a great (and much better!) phone, I bought one for my sister. Firstly, the appearance of this phone is unbeatable. I have the Phantom Violet color and it's so pretty, people come up to me and ask what phone I'm using when I'm taking photographs. My sister has the pink variant and it's just as beautiful. The phone feels really great to touch (the front is a smooth and flat and the back is matte), and I can get a really great grip on it. It's worth getting this phone for simply the looks itself. Secondly, the camera: the camera is ridiculously good. I can get great, clear shots from far away that's similar to the Canon camera I own. The screen/phone quality is top tier. The screen/the specs are so beautiful, I love the flat screen and the graphics on this phone are amazing! I've never had a phone so responsive and I can easily game for hours on this phone. The battery life is also great, and I can go almost 2-3 days with light usage before having to charge it.
Overall, I would easily recommend this phone to anyone, and it's simply the best phone I've ever had the opportunity to use. Samsung is truly amazing and they went above and beyond, and I'm excited to see what features they release on new models--Samsung always gives only the best to consumers, and their designs and features are always unique. Thank you Samsung, I love my phone!!
Overall, I would easily recommend this phone to anyone, and it's simply the best phone I've ever had the opportunity to use. Samsung is truly amazing and they went above and beyond, and I'm excited to see what features they release on new models--Samsung always gives only the best to consumers, and their designs and features are always unique. Thank you Samsung, I love my phone!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has everything I need
on June 8, 2021
Posted by: LMac
from North Carolina
[This review was collected as part of a promotion.] I’ve had this phone about 3 months and love all the features. It also has a great camera that takes sharp images.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on June 8, 2021
Posted by: Slobig1
from Indian Mound TN USA
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre-ordered this phone in January. Really nice. Great features. Awesome camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome!
on June 8, 2021
Posted by: BethanyB63
from Royal Oak, Maryland
Expertise:Intermediate
[This review was collected as part of a promotion.] I got my phone Feb 1st. I love it! Lightning fast, easy setup, great pictures options, and a perfect size. So many ways to personalize to your tastes!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone I've ever owned
on June 8, 2021
Posted by: Sebby
from Evansville indiana
Expertise:Expert
[This review was collected as part of a promotion.] This phone is the best phone you can buy on the market right now. It's a great entry level flagship device. It has not one, not two, but three cameras on the back. Not to mention the one on the front that blends perfectly into the phone making the s21 a true bezel less display. The speakers are loud and have a quite cool feature, they use both the bottom speaker and the speaker used for phone calls to give you a true Dolby Atmos surround sound and feel. The weight of the phone is balanced and doesn't feel heavy or clunky on your hands. And finally the best part of the phone? It's Samsung. They care for their customers and don't charge outrageous prices for their devices like a certain fruit related company. In the end the phone is amazing and u highly recommend this device for anyone and everyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A solid upgrade
on June 8, 2021
Posted by: Tedcs
from New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] So after 6 weeks these are my loves and hates. First the battery is lasting much longer; that may be because its new however. It charges very very quickly. The camera is terrific and apps load quickly. I live in a place where the signal is poor but the Galaxy doesn't seem to notice. My one hate is that I continually switch the phone off because the power button is on the right side below the volume controls but apart from that I am very happy with the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Fast with excellent camera
on June 8, 2021
Posted by: GalaxyLover
from Sacramento
Expertise:Expert
[This review was collected as part of a promotion.] Excellent phone so happy with my purchase. It's fast, easy to operate and the pictures are amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US