Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6 out of 5
4.6
(2,346 Reviews)
Open Ratings Snapshot
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product. 
(
2,128 out of 2,249
)
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Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5 out of 5
5
Best phone
on June 8, 2021
Posted by: Peggie
from Lafayette, IN
Expertise:Intermediate
[This review was collected as part of a promotion.] I can't believe the quality of this phone. The battery life is unbelievable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!!
on June 8, 2021
Posted by: Enobew
from Atlanta,Ga
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for just over 2 months and I have no complaints.Battery life is great!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love This Phone!
on June 8, 2021
Posted by: Shirtails
from Wilson, WI
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded to the Galaxy S21 5G 128GB from a Galaxy Note 5 and I love this phone. It's very user friendly, a perfect size and has an outstanding camera.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Dope Smart Phone
on June 8, 2021
Posted by: DDare B
Expertise:Expert
[This review was collected as part of a promotion.] This phone does pretty much everything i need on the go. The memory is BANANAS. I've saved some huge files on this thing and am just barely halfway full. The camera is amazing! Highly recommend!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Lots of space
on June 8, 2021
Posted by: Qsgirl
from Nashville Tn.
[This review was collected as part of a promotion.] Still learning about phone still can't get how to do screenshot when texting someone in my contacts
I would recommend this to a friend!
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Photos
on June 8, 2021
Posted by: granny
from Tennessee
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone takes amazing photos. Very easy-to-use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on June 8, 2021
Posted by: Cryder
from Olivehurst, Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] My last Samsung lasted almost 4 years (S7), replaced it for the S21 5g, very happy with, lots of similar features, and tons or upgraded ones.
Only thing I miss so far is the flashing colored notifications light to let you know you have pending calls, voice-mail, etc. You could tell without looking at your phone desktop, this doesn't have that.....miss that feature. Otherwise great phone.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and clean cameras
on June 8, 2021
Posted by: Love2sshop
from New York
Expertise:Expert
[This review was collected as part of a promotion.] I bought this a month ago and I am so happy I did. I love it. Very fast and take out very clean pictures.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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