Customer reviews from ATT.com
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
446
4 Stars
156
3 Stars
69
2 Stars
48
1 Star
82
78%of customers recommend this product.
(
492 out of
633)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
1
Phone broke within 6 months
on July 2, 2021
Posted by: mmurphy777777
from Bourbonnais
Samsung supporter for my last 4 phones. Excitedly bought the S21 in January already have a broken sim card reader
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Maria Bat
from New York
Verified Purchase:Yes
Great phone and reliable. My only complaint is that it doesn't have a headphone jack.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Kari S
from Centennial, CO
Verified Purchase:Yes
I upgraded from the Samsung S9, and while the phone isn't hugely different - all the annoying things about the S9 have been improved upon. First off, the camera is AMAZING! The day I got the phone, we had some owls in the trees about 50 feet away. I was able to zoom in, and capture all the details. It looked like a professional wildlife photo with an expensive camera. The low light photo issues are gone - I've taken many pictures basically in the dark, and they turn out great. The larger memory is a welcome addition along with better fingerprint recognition.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: MWG1
from Chicago
Verified Purchase:Yes
Very disappointed that the Samsung music app will not play music transferred from all my cd's saved on pc in music player or itunes. Have had several Galaxy phones and they all played my music in this app. Why in the world change that? Fairly stupid! Of course you can play on another music app, VLC works, but why make people search for something else? Otherwise, nice phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Austin S
from Coeur d' Alene, Idaho
Verified Purchase:Yes
I was really excited to upgrade my phone. However, immediately I had issues with the battery (the percentage on the phone did not reflect the actual charge of the phone). Samsung did not fix the problem by replacing the battery.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: shanimal h
from St Louis MO
Verified Purchase:Yes
Basically the same phone as past ones with a few changes that I'm not a fan of. This phone does not have the middle screen button at bottom to double click to turn on. I sometimes have to double click the screen in multiple spots to get it to light up. They took away the motion photo which is a bummer. You can still use it on selfie mode which doesn't make any sense??
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Aatchley
from Arkansas
Verified Purchase:Yes
Love the phone quick delivery
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
So far so good, haven't had the phone long enough
on July 7, 2021
Posted by: Miss Kristen
from Charlton, MA
Verified Purchase:Yes
So far so good, ask in a month
I would recommend this to a friend!
Written by a customer while visiting ATT.com