Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4
Love the features hate the layout
on June 8, 2021
Posted by: Donnie
from Plainfield, IN
Expertise:Expert
[This review was collected as part of a promotion.] The actual features I love. The volume and power button are to close together and I am constantly hitting both and sends it into the dowoad mode.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on June 8, 2021
Posted by: Versace1
from Nj
Expertise:Intermediate
[This review was collected as part of a promotion.] I like it a lot. the features are cool. Especially the Zoom on the camera is bananas
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal features
on June 8, 2021
Posted by: Anonymous
from Tampa Florida
Expertise:Expert
[This review was collected as part of a promotion.] I bought this device when it came out and I'm in love with all the options and features. The camera is my favorite part!! The phone performance is fast!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera and the speed and ease of use
on June 8, 2021
Posted by: Mike
from Maricopa a
[This review was collected as part of a promotion.] We upgraded recent, and in the past I really didn't use my phone as much as I use this one, and transferring my info from the old phone to this one was very easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome upgrade
on June 8, 2021
Posted by: Christopher
from New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] Very happy with the quality of my phone. The camera is awesome and the phone is super snappy. Great decision.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Gets water thru the camera
on June 8, 2021
Posted by: Mario
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone a couple of months ago. Last memorial day I had it inside my shorts pocket and I went inside my pool for 2 minutes. I realized the phone was getting moisture in the camera lenses. This is a phone that is rated to be submerged at a considerable depth,yet it did not even held 4feet of water. Completely disappointed with it. The cameras stop working for a day and I set the phone in a container with drying pellets. Camara works one again. But the point is that it shouldn't take any water or moisture.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Multiple person texting
on June 8, 2021
Posted by: Beth
from Fort Myers, Fl.
[This review was collected as part of a promotion.] Love how quickly multiple person texts go are processed.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Upgrade!
on June 8, 2021
Posted by: Kristin
from Palm Harbor, FL
Expertise:Expert
[This review was collected as part of a promotion.] So far I'm really enjoying my Samsung S21. I previously had the S8. The camera is excellent and the battery life is improved.Very satisfied with my purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US