Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Best of the Best
on June 8, 2021
Posted by: Big nelson
from Palmdale,Calif
Expertise:Beginner
[This review was collected as part of a promotion.] This is the 2nd Gallaxy S21 I've purchased in 4 or 5 months. The first one was stolen. However, I liked this phone so much, I had to go in debt again to get a new one.
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on June 8, 2021
Posted by: TIMA
from Detroit. Michigan
Expertise:Expert
[This review was collected as part of a promotion.] I'm so happy with the upgrade to this phone. I am always a galaxy user but this seems to be a step above the previous devices I've had.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on June 8, 2021
Posted by: Joefit58
from New Orleans, LA
Expertise:Expert
[This review was collected as part of a promotion.] Bought 2 about 3 months ago and it's one of the best phones I've ever used.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like features
on June 8, 2021
Posted by: Momee
from Lake Charles, La.
[This review was collected as part of a promotion.] I bought this phone a few weeks ago, so far I like it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good Phone
on June 8, 2021
Posted by: STaneja
from PHX
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this in Febuaray.it has very good camera but body is very easily getting scratches so we can not use with out case. Battery has also poor performance.
Features
5
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
love this phone!
on June 8, 2021
Posted by: texasgirl
from Texas
[This review was collected as part of a promotion.] I've had all the Galaxy phones prior to the S7. I recently upgraded to the 21 because my home button went out and man was it a nice upgrade. The camera is hands down my favorite feature!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone!
on June 8, 2021
Posted by: sammy324
from Omaha, Nebraska
Expertise:Expert
[This review was collected as part of a promotion.] This phone was too good of a deal to pass up. With trade in and everything else it only costed me around 200. I love all the features that it has. It makes my life so much easier have my phone do more for me. It is a slim and sleek looking phone. I love it!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Headphones
on June 8, 2021
Posted by: bmwlayd
from Gardena, California
Expertise:Expert
[This review was collected as part of a promotion.] Hate I have to use cordless only headphones because their battery don't keep charge very long
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 25, 2021
Hello bmwlayd, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Written by a customer while visiting Samsung US