Customer reviews from ATT.com
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
446
4 Stars
156
3 Stars
69
2 Stars
48
1 Star
82
78%of customers recommend this product.
(
492 out of
633)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Posted by: Monica 64
Verified Purchase:Yes
Stays charged for quite a while. Super fast and hi-def. Thumbs up.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Fort Walton Beach, FL
Verified Purchase:Yes
So far, I'm pleased with my phone. It's still user friendly, and have a few convenient upgrades.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: TammySouth
Verified Purchase:Yes
The Samsung Galaxy s21 is a great phone. It is easy to use and has a fast speed.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1
Not for Left Handed People
on June 4, 2021
Posted by: luckymaf
from Medford, Oregon
If your left handed this Galaxy S21 sucks. The camera lens should have been located in the middle, not on the upper left because its too easy for your fingers to obstruct the lens if your holding the phone with your left hand. Speaking of the camera, my 2014 MS Lumia 950 from 2014 takes superior photos, especially if your are trying to take a micro shot of a bug or tiny object.
Also the gorilla glass scratches easily, and the glass surface poorly responds to finger swipes especially when one is trying to answer an incoming phone call - I has to reconfigure so you can instead use the Volume Up toggle to answer. Inadvertently where the glass is responsive is when the phone is in your pocket - it is constantly activating the camera and taking multiple exposures of the inside of your pocket.
Compared to the MS Windows Phone the Android user interface in not very intuitive, and the text-messaging app is inferior.
I regret purchasing this Galaxy S21.
Also the gorilla glass scratches easily, and the glass surface poorly responds to finger swipes especially when one is trying to answer an incoming phone call - I has to reconfigure so you can instead use the Volume Up toggle to answer. Inadvertently where the glass is responsive is when the phone is in your pocket - it is constantly activating the camera and taking multiple exposures of the inside of your pocket.
Compared to the MS Windows Phone the Android user interface in not very intuitive, and the text-messaging app is inferior.
I regret purchasing this Galaxy S21.
Written by a customer while visiting ATT.com
Posted by: PhillyRedd
from Philadelphia PA
Verified Purchase:Yes
Phone felt to small in my hands and there was no charger or headphones with it
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Jared Moose
from ARKANSAS
Verified Purchase:Yes
Sleek and not too big. Good ole Samsung
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Ann W
from Fair Oaks CA.
Verified Purchase:Yes
Not happy at all...overheats, camera does not take good pictures even after i have done whats needed to fix, cord was bad when i got it did not charge, overall i am mad i wasted this much money on a bad item oh yea it looked to be a returned phone when i got it i did not appreciate given a returned phone with dirty marks and finger prints all over
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Noc2rna
from Pennsylvania
Verified Purchase:Yes
I didn't like the phone at all, the camera of my old galaxy s9 plus takes better pictures and i hate the 3 cameras being diagonal because its easier to get a finger in the pictures than horizontal or atleast 2 and 1 would have been better, also not sure if its the phone or the company but when im browsing the internet it always gets frozen and haven't been able to use google maps to drive places because it stays frozen.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com