Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Great phone!
on June 8, 2021
Posted by: Shanahsy
from Michigan
[This review was collected as part of a promotion.] I bought my phone about 3 months ago and I'm so happy I did. Previously I was a Samsung user and the phone before this was an LG. I decided to come back to Samsung for my most recent phone because of the great quality features and availability of accessories since Samsung is a more popular brand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bigger is better.
on June 8, 2021
Posted by: Beme
from Bellevue, WA
[This review was collected as part of a promotion.] The Galaxy S21 has a bigger screen and easier access to features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: PirateHo
from Rochester MN
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone about a month ago and so far love it. The photos it takes are unbelievable and the overall sound and performance of it is the best I have had! Would definitely get it again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery Life
on June 8, 2021
Posted by: Jesse
from Miami, Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I replaced a Galaxy S7 with the S21 5G.
First time I was able to go a full day without recharging the phone
First time I was able to go a full day without recharging the phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a good starter gaming phone
on June 8, 2021
Posted by: Coleman88
from Carneys Point , NJ
Expertise:Beginner
[This review was collected as part of a promotion.] I got one through the jump program and I liked the 120hrtz for gaming and all my only issues with the phone is that certain sites I can't go on anymore and I'm having issues with getting my messages on my Facebook messenger and notifications don't come until I open up certain apps that are the only issues I'm having with this phone
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 30, 2021
Hello Coleman88, thanks for reaching out. I see where you're coming from. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001605/) to an article that will help you troubleshoot slow mobile data speed. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use
on June 8, 2021
Posted by: Nitewolf
Expertise:Expert
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I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to operate
on June 8, 2021
Posted by: ruedan
from port st lucie fl.
Expertise:Intermediate
[This review was collected as part of a promotion.] Have had this phone about a month. Hard to believe well this phone performs. Much better than my previous Galaxy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S21 excellent
on June 8, 2021
Posted by: Juanjo
from Winter Haven, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] Im really happy with my new phone, friendly and powerful device
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US