Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
3
Device runs hot
on June 8, 2021
Posted by: Kaixin
Expertise:Expert
[This review was collected as part of a promotion.] Device runs hot frequently especially when using camera
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 1, 2021
Hello Kaixin, thank you for reaching out. I can see how this has been difficult. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143483245
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143483245
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Megkenn
from Crestview, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] My friend bought the s21+, and I loved it! I got myself the white s21 and it's great. Samsung is very user-friendly. 10/10 recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good features
on June 8, 2021
Posted by: Gebcom
from Kansas City
Expertise:Intermediate
[This review was collected as part of a promotion.] I traded a 7 for this model and I am very satisfied with it's quality
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 8, 2021
Posted by: bradyclif
from Fl
Expertise:Intermediate
[This review was collected as part of a promotion.] I brought this phone 6 weekas ago and I just love it. Thecamaera is fantastic. The pictures are great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So easy to use
on June 8, 2021
Posted by: Adeola
from Texas
Expertise:Expert
[This review was collected as part of a promotion.] I brought it earlier this year and I have got to say I enjoy it especially the camera and how fast it works.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love
on June 8, 2021
Posted by: KImbro
from Sapulpa Okla
[This review was collected as part of a promotion.] I love the camera the video is amazing it runs so fast I will never be without another Samsung Phone!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device
on June 8, 2021
Posted by: littledrummerboy5902
from Gadsden Alabama
Expertise:Expert
[This review was collected as part of a promotion.] Great features and smooth operation. Takes great pictures and perfect size.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than an IPHONE
on June 8, 2021
Posted by: JJ Rod
from Dallas tx
Expertise:Intermediate
[This review was collected as part of a promotion.] All the IPhone tech with none of the IPhone hassle
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US