Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Love it
on June 8, 2021
Posted by: Chunkachunk
from Fort Worth, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had it a few months now and I'm so glad that I upgraded
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Girl till the end
on June 8, 2021
Posted by: NYDRBARBIE
from New York, Pennsylvania
Expertise:Expert
[This review was collected as part of a promotion.] Had my phone about a month once again not disappointed..During my first week I managed to drop my phone in a sink full of water and not notice for more than 10 minutes phone still working as if it never happened.. Fast secure great pics I'm a happy camper...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Perfect phone for multitasking
on June 8, 2021
Posted by: Sweetmama
Expertise:Expert
[This review was collected as part of a promotion.] I am very specific on terms what I need with a phone to be able to do the galaxy s21 was exactly what I wanted with all the features that it has the multitasking option is what helps me do more open several apps and use camera and video all ta same time can be a breeze . The quality can't be beaten after all these are samaung brand. The camera is so crips and clear. It also had lot of other options to lock and pin apps for those who have kids and fear they can mess up your pghmhnnby ty.yaone while they use it certain times. I am overall very satisfied with this phone and I don't think I will be buying a new one any time soon as this is the best so far for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 1, 2021
Hello Sweetmama, thank you for taking the time out of your day to write this amazing review. We appreciate all the great features that you have pointed out. It is a pleasure to have you as part of the Samsung family. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
I like it a lot
on June 8, 2021
Posted by: Lexilou32
from Seattle, Washington
[This review was collected as part of a promotion.] I switched to another carrier a month ago and got this phone. It has so many capabilities and such a clear picture. I really enjoy it a lot. The battery life is great also
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome apps and features easy to use
on June 8, 2021
Posted by: Dave
from Maine
[This review was collected as part of a promotion.] I love this phone glad I bought s21 wish I got this phone long ago
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Long lasting battery
on June 8, 2021
Posted by: Figmac
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I like the screen resolution, battery life and the design. Bixby sucks. I would upload a picture but don't have any other camera other than the one on the phone and a phone selfie sounds stupid.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!!
on June 8, 2021
Posted by: KATA
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] First of all, I was an iPhone user for as long as I can remember. Guess what?? I finally made the change a few months ago and guess what again. I am NOT going back!! I love my Samsung S21, the pictures are super amazing, they are so clear and beautiful! Now I have 3 different devices from Samsung and counting....
I would recommend this to a friend!
Features
2
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like it...Great features
on June 8, 2021
Posted by: Jammy
from WA
Expertise:Expert
[This review was collected as part of a promotion.] I bought this few months now and I really like this phone, it has great features, it's very fast, smooth and an excellent camera. And very responsive to my touch.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US