Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6 out of 5
4.6
(2,346 Reviews)
Open Ratings Snapshot
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product. 
(
2,128 out of 2,249
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5 out of 5
5
Great Camera
on June 8, 2021
Posted by: Shaw76
from Harvey il
Expertise:Expert
[This review was collected as part of a promotion.] I brought this in March and I love my phone it has great features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lots of customization
on June 8, 2021
Posted by: Spud
from Gold beach or
Expertise:Expert
[This review was collected as part of a promotion.] I got this phone and I am super happy I did cause of the display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything I want in a phone
on June 8, 2021
Posted by: Joel5150
from Irvine, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I did something I usually don't do. I purchased a phone before it was released. I previously owned a Samsung S8 and didn't know if I was ever going to replace it. What an amazing phone. Then I saw the Galaxy S21. I immediately purchased it. Best decision I have ever made. The S21 outperforms everything. Beautiful pictures. The best videos I've ever shot. Great sound and accessories. Samsung has outdone themselves. I highly recommend the Galaxy S21 to anyone who has an older Samsung or a newer IPhone. You will not be disappointed.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful and Slender
on June 8, 2021
Posted by: Dixnx
from Anaheim, CA
Expertise:Expert
[This review was collected as part of a promotion.] I bought this about a month ago and I love my phone. I previously owned the Galaxy S9 and it was a great phone but this device is phenomenal!! I love the design and the different camera options there are. I would buy again if I needed a new phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Easy to navigate, great features awesome camera
on June 8, 2021
Posted by: BigB
from Pa
[This review was collected as part of a promotion.] Had for 3 months now, still learning new features every day. Only minor ideas would change
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever owned
on June 8, 2021
Posted by: Vikingswen
from Nyc
Expertise:Intermediate
[This review was collected as part of a promotion.] Had this phone for over a month now and very happy with all the features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best cellphone
on June 8, 2021
Posted by: Alex
from San Francisco
Expertise:Intermediate
[This review was collected as part of a promotion.] Very nice design, robust and spectacular performance
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Much better flat screen design.
on June 8, 2021
Posted by: SinAid
from New York, NU
Expertise:Expert
[This review was collected as part of a promotion.] It was always difficult putting glass screen protectors on the curved phones after the design change of the s6, but I'm glad we have come back to a flat screen design. I also love the 120hz refresh rate, very satisfying to look at.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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