Customer reviews from ATT.com
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
446
4 Stars
156
3 Stars
69
2 Stars
48
1 Star
82
78%of customers recommend this product.
(
492 out of
633)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Posted by: Sjshep
from Cordell, Oklahoma
Verified Purchase:Yes
Good phone. Really miss the headphone jack and the button option for screenshots.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Megadad
from Chicago, IL
Verified Purchase:Yes
Great battery life and fast charging. Beautiful display. Fast and responsive.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Stuart 2021
from Marshfield Massachusetts
Verified Purchase:Yes
The battery life is so long and the bigger screen is great.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Phone is very responsive and accurate with the things you need to use on your apps,wifi, customer service etc. Easy to handle and very friendly. Up graded from a s9, big difference!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Duped
from Alabama
Verified Purchase:Yes
This device is a battery hog. Should have kept my S10.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: FooGamma
Verified Purchase:Yes
Pros:
+runs quickly and smoothly
+camera is high-quality with tons of features (especially after owning an older phone)
+fits in a men's jeans front pocket comfortably
+runs quickly and smoothly
+camera is high-quality with tons of features (especially after owning an older phone)
+fits in a men's jeans front pocket comfortably
Cons:
-some quality of life features missing (specificially a security feature that let you bypass pin unlock if it was only a little while since the phone was unlocked)
-headphone jack missing (more of an issue when upgrading from an older device)
-fingerprint sensor is hit or miss, especially when using a screen protector
-some quality of life features missing (specificially a security feature that let you bypass pin unlock if it was only a little while since the phone was unlocked)
-headphone jack missing (more of an issue when upgrading from an older device)
-fingerprint sensor is hit or miss, especially when using a screen protector
Overall I love the S21 so far. I'd previously owned a Galaxy S8+ since 2017 and finally decided to take advantage of a trade-in offer so this is a huge upgrade for me. The S21's battery life is limited to a one-day charge depending on your usage.
I don't play games on it so your mileage may vary. The S21's camera is loaded with features, most of which I may not even use but the option is there for those who are more savvy in that area.
The QoL security feature I miss isn't a deal-breaker but it's something worth noting if you do use it.
If you're in the market for a new flagship device, I recommend taking a look at this model!
I don't play games on it so your mileage may vary. The S21's camera is loaded with features, most of which I may not even use but the option is there for those who are more savvy in that area.
The QoL security feature I miss isn't a deal-breaker but it's something worth noting if you do use it.
If you're in the market for a new flagship device, I recommend taking a look at this model!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Leftoe
from Buford, GA
Verified Purchase:Yes
It's a Galaxy so it's naturally a great phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: JimBob86
Verified Purchase:Yes
Faster than my S10 and longer battery life. Awesome video lense.
I would recommend this to a friend!
Written by a customer while visiting ATT.com