Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Amazing device!
on June 8, 2021
Posted by: Greeneyedinfl
from Hudson, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm never disappointed in Samsung products. But this phone is the best device that I have ever owned! Wonderful features I love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone overall !
on June 8, 2021
Posted by: david17297
from Chicago, IL.
[This review was collected as part of a promotion.] I've had this phone since February, but its by far my favorite phone on the market right now. I upgraded to S21 because I was in need of a new phone. I used to have the Samsung A10e and it was a good phone until it started lagging so much. When I switch to the S21 I have no problems with lagging or anything really. It's a very smooth phone, fast, effecient, and a good design. The phone usually lasts me about a day which is alright for me and the camera quality is excellent. Portrait mode is my favorite mode to take pictures in and it has very clear quality. I game a lot in this phone and have no problems with lagging it runs so smooth that I pair it a lot with my Galaxy Tab S7. Overall, it's a really good phone. Wireless charging is good, fast charging is excellent, and Samsung Dex is awesome as well. I can't wait for the S22, but for now I'm so happy with this phone it's awesome especially that it supports 5G it's really quick.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on June 8, 2021
Posted by: Jason
from Garden City , MI
Expertise:Intermediate
[This review was collected as part of a promotion.] The phone never slows down, I love it. It is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on June 8, 2021
Posted by: MiniPig
from Alabama
Expertise:Intermediate
[This review was collected as part of a promotion.] My teenage son is actually the one that uses this from day to day, but it has held up well to his abuse and he is constantly telling me how great it is. His last phone was an S7 Active so this one is obviously going to be better though. All of the phones in our household are Samsung and I wouldn't have it any other way. We have had other brands in the past, but they just don't hold up to our active lifestyle and to these technological times like Samsung does.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the speed of thus phine
on June 8, 2021
Posted by: Keirasmom
from Dewitt MI
Expertise:Intermediate
[This review was collected as part of a promotion.] I really love most of the features on this phone. I previously had the s9 and loved it's finger print sensor which I definitely miss on the S21 5g phone. The front fingerprint sensor is a pain most of the time. Luckily the phones other features still make it worth it.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on June 8, 2021
Posted by: Phone Fanatic
from De
Expertise:Intermediate
[This review was collected as part of a promotion.] I was skeptical about purchasing a Samsung phone because for years , I’ve been a huge IPhone fan. After taking my time to adjust to my new Android device , I couldn’t be more satisfied. The device is sleek, fast operating system, and a bunch of features. (I’m still learning). Would definitely recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera
on June 8, 2021
Posted by: EliB
from Radcliff KY
Expertise:Expert
[This review was collected as part of a promotion.] Enjoy videos and camera use. I love everything about this phone. I recommend anyone to buy this great phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Same as prev phone
on June 8, 2021
Posted by: Sabia
from Louisville ky
Expertise:Intermediate
[This review was collected as part of a promotion.] I really didn't see much difference between this and the prev version before. I'm not sure why this phone didn't come with a charger or headphones but that was a huge negative especially since the headphone port is the same as the charging port. With a new design the appropriate accessories should be included.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 1, 2021
Hello Sabia, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
Written by a customer while visiting Samsung US