Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
AMAZING PRODUCT
on June 8, 2021
Posted by: TekJay
from West Covina
Expertise:Expert
[This review was collected as part of a promotion.] I have been a Samsung user for 20+ years for a reason!!! It does not disappoint, EVER! I love the features on this phone, the camera quality and everything in between!
#TeamGalaxyForever
#TeamGalaxyForever
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A-frkn-mazing
on June 8, 2021
Posted by: EDJIMEN21
Expertise:Intermediate
[This review was collected as part of a promotion.] Great display, good reception and a 10 out of 10 camera resolution.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S21
on June 8, 2021
Posted by: Stwaller
from Brighton, MI
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgraded to this phone from a Note 8 and couldn't be happier.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Takes great pictures
on June 8, 2021
Posted by: Gadget
from Seneca, SC
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm still discovering the differences between this phone and my old Galaxy S8. Most of my issues are with the new software, not the phone.
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 8, 2021
Posted by: queli92
from Long Beach CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought a month ago and I love my cellphone, it takes great pictures, great sound could hear clearly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the 5G
on June 8, 2021
Posted by: Tsparrow
from York, Maine
[This review was collected as part of a promotion.] I like the features and the 5G speed. Don't like that the phone shuts down at random times, I've had several call dropped because the phone decides it's a good time to shut down and restart.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 2, 2021
Hello Tsparrow, thanks for reaching out. I understand how frustrating this must be. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001475/) to an article that will help you troubleshoot the reboots. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S21 is an almost perfect smartphone
on June 8, 2021
Posted by: RandyW
from Orlando, FL
Expertise:Expert
[This review was collected as part of a promotion.] I love the speed, the size and the feel of the S21. It is snappier and has better battery life than my prior S8+.
The only things I would change:
-Add back an SD Card slot for additional storage
-Since the headphone jack is no longer built-in, Samsung should create an adapter to split the USB port between a USB charge port and a headphone jack port so we can connect these phones to automobile auxiliary ports. I've try purchasing from 2 different 3rd part vendors and their adapter don't work properly.
-Add back an SD Card slot for additional storage
-Since the headphone jack is no longer built-in, Samsung should create an adapter to split the USB port between a USB charge port and a headphone jack port so we can connect these phones to automobile auxiliary ports. I've try purchasing from 2 different 3rd part vendors and their adapter don't work properly.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent battery life!
on June 8, 2021
Posted by: Tbone2711
from Daytona, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I had my s7 since it was released, I finally gave in and bought the s21 when it was released. I've had a great experience since, great battery life, I seem to get service in areas where I couldn't before (probably 5g) Overall, very satisfied.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US