Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Great mobile phone
on June 8, 2021
Posted by: Dancer
from Concord. NC
Expertise:Intermediate
[This review was collected as part of a promotion.] Has a long battery life. Great camera. Love the size.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great everything!
on June 8, 2021
Posted by: Sammydawn
from Broken Arrow, OK
[This review was collected as part of a promotion.] I love everything about my samsung galaxy s21! It's the best phone I've ever had
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great graphics
on June 8, 2021
Posted by: Idkm
from Walkerton, Indiana
[This review was collected as part of a promotion.] This phone is amazing. I absolutely would buy this phone again.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features at a great price point!
on June 8, 2021
Posted by: SGH71 a
from Va Beach, Va
Expertise:Expert
[This review was collected as part of a promotion.] I received this device as trade-up program with my carrier. The previous device was Pixel 4. The features on the Galaxy out shine those of previous devices I owned... the camera features and specs alone are superior. I love the ability of the director mode when shooting video. I have also owned several previous Galaxy phones and this model is awesome compared to those. The screen is so vivid, the sound is rich. Overall a highly stand out device. I only have the plain S21, should have gone with the Plus or Ultra models. Highly recommend for and Galaxy user and even android user with version 11 of available.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great except...
on June 8, 2021
Posted by: Poirot888
from Seatac
Expertise:Expert
[This review was collected as part of a promotion.] Works like a charm but I can believe the camera is still laggy after this many months!
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 2, 2021
Hello Poirot888, thank you for bringing this to our attention! I understand how frustrating this must be. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001329/) to an article that will help you troubleshoot the camera app. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great product overall
on June 8, 2021
Posted by: Ellena0105
from Santa Ana, Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] I waited for this phone, and the minute it came out I got it and I love it. Especially the beautiful color.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features.
on June 8, 2021
Posted by: Anonymous
from Caguas, PR
[This review was collected as part of a promotion.] I used the camera for my daughter graduation and i love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery life is a savior
on June 8, 2021
Posted by: CakeLady
from San Antonio, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I have always had Samsung products and I have to say they just keep getting better. The phone was very simple to set up and I love the in screen finger print scanner, and the photos for my business come out amazing. I can't say I have a single complaint about this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US