Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4
Great phone good features
on December 4, 2022
Posted by: Jonn
from Colchester ct
Expertise:Intermediate
[This review was collected as part of a promotion.] Had it for 2 years still works very well. Very customizable
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on December 5, 2022
Posted by: Blair
from UTAH
Expertise:Intermediate
[This review was collected as part of a promotion.] This had been a great phone. It has filled all my needs and more.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 5, 2022
Posted by: Big D
from New Hampshire
Expertise:Intermediate
[This review was collected as part of a promotion.] I was switching carriers and this was my option for updating phone. It was a great choice.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good camera, decent battery
on December 5, 2022
Posted by: Bilboe
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] Good phone...does all I need and more. CamerA takes quality photos
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 5, 2022
Posted by: Samuel
from Kansas city , ks
[This review was collected as part of a promotion.] I've had this phone for about a year now and I have no complaints it's been a life saver to just have a phone that works. The UI is unmatched between the competition there just to much working together that makes this experience so complete
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on December 5, 2022
Posted by: Kstief
from Queens ny
Expertise:Expert
[This review was collected as part of a promotion.] Had it over a year, and love it! Would reccomend to others!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on December 7, 2022
Posted by: Santure84p
from Greenville, MI
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had the phone for almost 2yrs now and have yet to have an issue with the device still running as good as day 1
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Everything wireless may not be the best idea
on December 7, 2022
Posted by: DheePitts
from Atlanta Ga
[This review was collected as part of a promotion.] Ive had the phone for a couple of years...no ports for earphones..everyone doesn't like things sticking in their ears. And most cant afford the earbuds.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, December 9, 2022
Hello,
Thank you for taking the time to review the Samsung Galaxy S21 5G. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. Concerning the headphone jack, you are able to purchase a USB-C Headphone Jack adapter which lets you connect devices that use a standard 3.5 mm audio plug to your USB-C devices. You could also purchase Type-C Headphones. I’ve attached links below for them as well. If you need any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Samsung Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US
USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy S21 5G. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. Concerning the headphone jack, you are able to purchase a USB-C Headphone Jack adapter which lets you connect devices that use a standard 3.5 mm audio plug to your USB-C devices. You could also purchase Type-C Headphones. I’ve attached links below for them as well. If you need any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Samsung Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US
USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US smsng.us/Samsung-Support
Written by a customer while visiting Samsung US