Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Love it
on April 12, 2022
Posted by: Hawkeye
from Bountiful UT
Expertise:Expert
[This review was collected as part of a promotion.] I've had it a year or so, no issues at all. Fast beautiful display, plenty of storage. My only wish is that I had gone with the plus or ultra. My next upgrade I will.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the phone!
on April 12, 2022
Posted by: Josephfh
from Evansville IN
Expertise:Intermediate
[This review was collected as part of a promotion.] Been using for about 6 months and have not had any problems!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life
on April 12, 2022
Posted by: Kaserang
from Utah riverton
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this about 6 months ago and it has never failed in battery and it's still about half percent full in storage even though I downloaded everything I needed
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good upgrade from my S8
on April 12, 2022
Posted by: ReyR80
from Houston, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I was hesitant on letting go of my S8 because it was such an awesome phone, but I will say that I have been pleasantly surprised so far with this version of Samsungs flagship product. Let's hope it will be a while before I decide to upgrade again. Not too much of a fan of the new flip phone versions as of late. The S21 is where it's at for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Color and the Camera!
on April 12, 2022
Posted by: KendiKay
from Jacksonville, North Carolina
Expertise:Intermediate
[This review was collected as part of a promotion.] I had a much older Galaxy model (J7) before I got my S21, and let me tell you - the differences in the screen graphics and camera quality are astronomical. I love how crystal-clear everything is, and all of my apps work flawlessly. And the purple and rose gold colors of the phone speak to my soul. Yay for shiny new things!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera features!
on April 12, 2022
Posted by: Yeyoswife
from Ontario, California
[This review was collected as part of a promotion.] I've had my phone almost a month and I am happy with it only complaint I have is the battery dies too quickly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features sound issues
on April 12, 2022
Posted by: Vbosko1
from Orlando, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a couple months ago. All my data transferred seamless however the sound is an issue and the speed is spotty.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but Wish I got the 256GB
on April 12, 2022
Posted by: NateC
from Fontana, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Had a one plus 8T and had all kinds of issues with it. Decided to swap it for the Samsung 21 5G 128GB. Massive improvement and haven't had any issues. Considered getting the larger 21 but decided I didn't need the bigger screen. Only thing I wish I did get was getting the 256 GB for more memory space.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US