Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Awesome
on June 8, 2021
Posted by: Rever
from New york
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this phone last week and i am so happy because is perfect
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Four great things in one
on June 8, 2021
Posted by: DC73
from Marlboro, NJ
Expertise:Expert
[This review was collected as part of a promotion.] Picture quality from camera is great, videos are great, UI is a lot better than previous releases, 5G connectivity with T-Mobile is pretty good, wireless charging is pretty decent and battery life that lasts through the day. Which is how any smart phone should be.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on June 8, 2021
Posted by: George8921
from Illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it like 4 months ago, and let me say something, this is the best phone in the market right now! I love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best features!!! Pictures and video are great
on June 8, 2021
Posted by: georget
from Tulsa
Expertise:Expert
[This review was collected as part of a promotion.] The Quality of the screen is amazing! A real value
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY S21
on June 8, 2021
Posted by: mychalc
from Cincinnati, Oh
Expertise:Beginner
[This review was collected as part of a promotion.] I got this phone a few months ago and it's been incredible, from the battery life to the ease of use. Awesome phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I miss my iphone!
on June 8, 2021
Posted by: Sunbonnet
from Portland
Expertise:Beginner
[This review was collected as part of a promotion.] I know my galaxy s21 is a great phone. I have no doubt. The battery life is longer, love the 5g, that I never had with my iphone but it's hard to get used to almost everything being different. Why after entering my pass code to I have to click another button? That's stupid. Why doesn't my email or text messages notify me on my closed screen? I have to open my phone to check if I have a message or email?
Otherwise the phone is awesome.
Otherwise the phone is awesome.
I would recommend this to a friend!
Features
3
Performance
5
Design
2
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 2, 2021
Hello Sunbonnet, thank you for reaching out. I understand how frustrating this must be. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143485649
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143485649
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on June 8, 2021
Posted by: Ladyp
from Chicago
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgraded from a S10 to my S21 5g and have had no complaints. It is fast and has a lot of great useful features. Love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lightweight, Great camera features
on June 8, 2021
Posted by: swtepi727
Expertise:Expert
[This review was collected as part of a promotion.] I upgraded to the S21 after a few issues with my old phone and so far have loved it. I do not have any functionality issues and the camera has some great features. Even with it being a little bigger, it is still lightweight. Great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US