Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6 out of 5
4.6
(2,346 Reviews)
Open Ratings Snapshot
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product. 
(
2,128 out of 2,249
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5 out of 5
5
Love it
on September 22, 2021
Posted by: Js32
from Los angeles
Expertise:Expert
[This review was collected as part of a promotion.] Feature packed, adequate battery life, love it. Only bad side is devices no longer come with a ac/dc power adapter..
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Solid phone and software.
on September 23, 2021
Posted by: Tokin
from Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone 6 months and would have to say it is a great phone haven't had any problems, the software is updated at a fast pace and bug free as far as I've seen. I would deffinently recommend getting this phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is so dependable
on September 23, 2021
Posted by: Gamergaming1313
from Cedar city utah
[This review was collected as part of a promotion.] I got this phone as an upgrade to my galaxy s8 and boy is it a jump. The photos from the camera are so phenomenal and the other features such as the ability to monitor app usage.
I have referred friends to this series and they love thier phone as well
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone for the price!
on September 23, 2021
Posted by: Zee107
from Los Angeles, CA
Expertise:Expert
[This review was collected as part of a promotion.] 128GB storage, 120Hz display and long battery life is amazing.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great for larger hands
on September 23, 2021
Posted by: Alexr
from Phoenix Arizona
Expertise:Expert
[This review was collected as part of a promotion.] This phone is great, and it fits with larger and smaller hands alike, and is much faster then my old phone. 10/10 really recommend!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome features
on September 24, 2021
Posted by: Zone6Matt
from Jacksonville, Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] Have had the phone for about 6 months now and so happy that I switched to the Galaxy family
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bought this to replace my trusty S7
on September 24, 2021
Posted by: Ruebekhan
from Tucson, AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought one for me and my wife to replace our trusty (but tired) S7 phones. Love the features, clarity, battery life, camera. Its all good. Especially like the wifi calling feature for our house which has poor signal. With wifi, the calls are crystal clear and never get dropped.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Value
on September 24, 2021
Posted by: BobbyBoy
from Salinas, Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] You get what you pay for and more with the s21. The abundance of features make the s21 one of the best phones. The ui is super smooth and responsive thanks to the 120hz adaptive refreshrate and the snapdragon 888. The cameras are the best you can get on a phone. You can use a 3x telephoto zoom, an amazing ultra wide and the insane 64 megapixel camera to take photos with surreal detail and videos in 8k. The s21 overall is the best bang for the buck phone you can get.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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