Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4
Much improved
on September 20, 2021
Posted by: AnnieS
from Ohio
Expertise:Expert
[This review was collected as part of a promotion.] Big improvement over S10. The fingerprint works so much better.I still liked the S9 fingerprint sensor in the back better. Battery could be better. Takes great pictures in low light
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great changes
on September 20, 2021
Posted by: Robobthecob
from Wyoming
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a couple of months ago. I used to not like TouchWiz os. It felt like there was just so much bloat wear. One UI is a lot smoother and faster. I have a galaxy watch classic. They pair amazing be together. The watch have way better features then the apple watch in my opinion.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 20, 2021
Posted by: JohnC
from South Carolina
Expertise:Intermediate
[This review was collected as part of a promotion.] Fast and nice screen. Battery life is good. Perfect size and shape.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 20, 2021
Posted by: Time2play
from Seattle WA
Expertise:Intermediate
[This review was collected as part of a promotion.] I traded my S10 in for the S21. Wouldn't have thought the new phone would be 10 times better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THIS PHONE!
on September 21, 2021
Posted by: zlee
from Baltimore, MD
Expertise:Intermediate
[This review was collected as part of a promotion.] I have been a loyal, Samsung customer for many years years now. I love how they continue to update the phone using xustomer feedback and it is always user friendly. I am looking forward to the next device!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!!!
on September 21, 2021
Posted by: RiiicH
from Auburndale fl
Expertise:Expert
[This review was collected as part of a promotion.] I upgraded my phone a couple months ago and it was well worth it, this phone is fast , has good battery life, and a good storage capacity. So far it has lived up to my expectations i am more than happy with my purchase.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Galaxy
on September 21, 2021
Posted by: Mark
from Maryland
Expertise:Intermediate
[This review was collected as part of a promotion.] I love my S21 Galaxy. It's a great phone with a lot of awesome features. It's nice to have a phone that values its customers.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great futures
on September 22, 2021
Posted by: Keke115
from Sacramento
Expertise:Beginner
[This review was collected as part of a promotion.] I received this photo less then a month
Even though it crack in my back pocket on the first day
Even though it crack in my back pocket on the first day
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US