Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Amazing device
on September 20, 2021
Posted by: zakariyya
from United States
Expertise:Expert
[This review was collected as part of a promotion.] I am so glad I traded my Pixel in for this phone The display, camera, and design are all amazing. It's the best phone on the market.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works great! Does everything I need very smoothly
on September 20, 2021
Posted by: RedMan
from Utah
[This review was collected as part of a promotion.] I have had this phone a few months now and I have been very impressed!
Samsung has come a long long way with their software. It's not laggy at all anymore and it's very smooth and enjoyable to use. The performs very very well. Every time I use the camera I'm excited to do so. Though sometimes I feel that it can over process my pictures and make them look more glamorous than it is in real life.
The battery life is really my only complaint. I feel like I need to plug my phone in by 5 or 6 pm otherwise it might die. I am a pretty heavy user but I feel that any phone should be able to make it to 5 hours of SOT easy but that really isn't the case here. But again, that is my only complaint. I really enjoy everything else about the phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on September 20, 2021
Posted by: GIO 87
from New York, nyc
Expertise:Expert
[This review was collected as part of a promotion.] I upgraded from the S10 to this the s21. I have always loved Samsung. My first Samsung device was the note 5. Never even had an iOS device only android devices
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on September 20, 2021
Posted by: Brizz
from Cleveland, Oh
Expertise:Intermediate
[This review was collected as part of a promotion.] Love everything about this device. Smooth operation easy to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The extra storage is worth it.
on September 20, 2021
Posted by: Ryjak8
from Glastonbury, CT
Expertise:Expert
[This review was collected as part of a promotion.] Get the extra storage. The boost in speed and battery life is greatly improved by the additional space on the device. Some older features seem redundant like nearby sharing.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A good phone
on September 20, 2021
Posted by: Brian304
from Madison wv
Expertise:Beginner
[This review was collected as part of a promotion.] I have had this phone for a few months and it's been really good lot of room for apps and games
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Better than iPhone.
on September 20, 2021
Posted by: Saphire274
from Vulcan, Michigan
Expertise:Expert
[This review was collected as part of a promotion.] I bought this after having an iPhone for a solid 2 years then decided that I wanted a better spec phone. It was decently cheap for a brand new phone and it functions amazing, but with 120 frames the battery drops quite fast.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on September 20, 2021
Posted by: Jrock151
from Oklahoma City, OK
Expertise:Expert
[This review was collected as part of a promotion.] Been having this phone for a few months. It's absolutely flawless. I have no issues at all with the performance of this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US