Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Almost perfect!
on September 18, 2021
Posted by: Leftturnexpert
from Mobile, AL
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm someone who loves technology and loves innovation. I may love those things but I don't always want to pay for them. The Samsung S21 is a piece of engineering that I will pay for. This phone does everything you want and some. The display is probably the best part as it is easy on the eyes while giving perfect color representation and clarity. Not only that it is at 120hz which is better than most monitors. Another thing that is brilliant is the battery life. This phone may not be as good as the S21ultra but for 500 dollars less it is amazing. With all my apps running I can use phone for almost 12 hours straight as if I'm at my work station. The look and feel of this phone is nice but I still miss the glass back but that is just a preference. The only thing I would change is the price and the headphone jack.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Always loved Samsung phones
on September 18, 2021
Posted by: BRking710
from Juneau, Alaska
Expertise:Intermediate
[This review was collected as part of a promotion.] Just wish I did more research before picking the S21 5g model. I traded in my Samsung Galaxy S10e for the Galaxy S21 5g not knowing it didn't have the Samsung pay anywhere. I used that a lot with my S10e. Overall I've been a fan of One UI and look forward to 4.0. Only wish I picked the S21 + or Ultra when I traded in my phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Speed
on September 19, 2021
Posted by: JoshuaKII
from Fort walton beach, Florida
Expertise:Expert
[This review was collected as part of a promotion.] Extremely fast phone, can nearly navigate at the speed of thought. It's so satisfying to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent phone!
on September 19, 2021
Posted by: 1BlueyGirl
from Arnold, Missouri
Expertise:Expert
[This review was collected as part of a promotion.] I bought a few weeks ago. Upgraded from the Galaxy S10 version.
So much better in features, quality and speed. Battery is great as well, charges very fast and lasts a long time.
So much better in features, quality and speed. Battery is great as well, charges very fast and lasts a long time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone.
on September 19, 2021
Posted by: Thatonyguy
from STL
Expertise:Expert
[This review was collected as part of a promotion.] I really like this phone. I went from LG back to Samand this phone has been awesome. A few weeks ago I was at my friend's farm and we took pics of the sky the sky looks awesome. We use the pro setting and just dialed in the settings. The screen looks awesome. You can run it at 60 or 120.the batter life goes down fast at 120hrz but isn't that bad. The finger print scanner works perfectly all the time.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All that I expected
on September 19, 2021
Posted by: tinas
from Palm Beach, Fl
Expertise:Expert
[This review was collected as part of a promotion.] I purchased two Galaxy S21 5G phones last month. 1 for myself and the other for my son. We are both happy with the phones. I never expected to give up my Galaxy note but I am now happy that I did. I like the smaller, thinner design and I am thrilled to no longer have the curved glass design that my pervious phone had, resulting in so many cracked screens. Thank you Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great
on September 19, 2021
Posted by: Kylelentz
from New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] I really like samsungs phones I think there awesome and the camera is good
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
More than perfection!!!
on September 19, 2021
Posted by: Phongng21
from Hollywood, Florida
Expertise:Expert
[This review was collected as part of a promotion.] I got my S21 5G with an exquisite deal from T-Mobile. I have been a Sam fan for 7 nine years since my first Ss Grand. Samsung never disapointes me and this S21 amazed me in numerous ways to be honest. The design, function, optimization - beyond perfection. I especially enjoy the 120Hz screen which is so smooth and the camera, I have to say it beats all other flagships!! I don't know how to express my excitement for Samsung products, if there is any surveys I will not hesitate to give my S21 100/100 ❤❤❤
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US