Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6 out of 5
4.6
(2,346 Reviews)
Open Ratings Snapshot
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product. 
(
2,128 out of 2,249
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5 out of 5
5
Great display and amazing customization
on September 17, 2021
Posted by: chlomoney
from Columbia, MD
Expertise:Intermediate
[This review was collected as part of a promotion.] I just received this product a few days ago and I love the camera quality, the display and how quick the processor is
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So many features!
on September 17, 2021
Posted by: Ptownshopper
from NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had it a few months now and still have not learned so many of the features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
WONDERFUL EVERYTHING
on September 17, 2021
Posted by: NoPayne
from Cross plains, TN
Expertise:Beginner
[This review was collected as part of a promotion.] I have had my Samsung for 3 weeks now. I am transitioning from an IPhone to a Samsung. I have no clue why i haven't done this soon. So simple Who could ask for more from a cell phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!
on September 17, 2021
Posted by: Durin3003
from Edwardsville IL
Expertise:Intermediate
[This review was collected as part of a promotion.] I Pre ordered this phone to move from my last iPhone. I'm so happy I did. It is by far the most practical, high quality, and cohesive phone on the market. I love the cameras! Night mode is a must have. So I happy I upgraded to this phone!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best phone I've ever owned
on September 17, 2021
Posted by: Sheila M
from Minnesota
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone back in March and I've been very pleased with it the whole time, I would give 5 stars if it had a better battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its speed and its camera
on September 17, 2021
Posted by: Ed5454
from New Jersey
Expertise:Expert
[This review was collected as part of a promotion.] I just bought it and I love it....it's definitely better then my last phone the Google pixel 3xl
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A real phone to own
on September 18, 2021
Posted by: Nedal
from NS
Expertise:Expert
[This review was collected as part of a promotion.] This is the only thing i did this year that i will never regret. This phone has made my life much easier. I truely love it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good but could be better
on September 18, 2021
Posted by: Phoenix
from San Antonio, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I hate that it feels more cheaper and now we're forced to get the ultra for the more premium feel
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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