Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4
It's a decent phone
on September 16, 2021
Posted by: Snubbed lake kiwi
from Chicago
Expertise:Intermediate
[This review was collected as part of a promotion.] I replaced my note 10 plus with this phone. The battery life is a little worse, but i can still go all day without charging.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
120 hz or nothing!
on September 16, 2021
Posted by: PrimalClaw
from Johnson City, Tennessee
Expertise:Intermediate
[This review was collected as part of a promotion.] The smoothness of the display is unmatched. When I went to this phone, I didn't think I was going to notice it that much. I was dead wrong. It's amazing. If you don't have 120hz in your phone, get this NOW! It's all so buttery smooth and fast!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Phone I have ever had from Samsung!!!
on September 16, 2021
Posted by: Mike
from Brookings SD
Expertise:Expert
[This review was collected as part of a promotion.] I pre-ordered my s21 with the high expectations and the fone delivered all I wanted and more!!! And I just have to say the camera flawless!!! Thank you Samsung!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good
on September 16, 2021
Posted by: Peep91
Expertise:Intermediate
[This review was collected as part of a promotion.] Good phone it is very snappy. I like the size not too bulky like the other brick phones they have. The only concerned is the terrible battery life. Maybe I should have considered that when I was choosing my phone. Sometimes the screen is laggy but it fixes itself. The 120 hertz is nice but I think that might have to do with the terrible battery life.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very nice upgrade
on September 16, 2021
Posted by: ChaosControl83
from North Tonawanda, New York
Expertise:Intermediate
[This review was collected as part of a promotion.] 7 months later, I still enjoy this phone and can't wait till it gets the One UI 4 update soon. The one thing I miss though is the SD card slot
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Extremely comfortable and simple
on September 16, 2021
Posted by: Kermit The Frog
from Williston,FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I got my s21 6-7 months ago and am happy to report that I have changed from a Motorola man to a Samsung Sammy. I absolutely love my phone they're so many features that I have yet to even use but the ones that I have used are amazing such as the 120hrzt display or the 30x camera zoom. The pictures of the moon that I can get are astronomical I love space and now it's super easy to just look at exterior objects and lights. I've always loved samsung but just recently opened my eyes to how they revolutionized the phone industry by going out of the comfort zone that no other company would move out of. I like to call Samsung the godfather of technology. Not only because of this reason but because of how much variety they have in they're products. This phone is the best I've ever owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life
on September 16, 2021
Posted by: Mendez1227
from Penitas, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from an S9 which was good at first but I needed an upgrade and I can tell you this phone feels great, the response time on this phone feels great and the interface is seamless.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best android phone
on September 16, 2021
Posted by: SteveN
from Las vegas
Expertise:Intermediate
[This review was collected as part of a promotion.] Great battery life. Great phone. Great camera. Best phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US