Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Lovin' me some smooth speed
on September 14, 2021
Posted by: DaHall
from Boise, Idaho
Expertise:Expert
[This review was collected as part of a promotion.] I recently upgraded from the S9 and love the new experience. Everything is faster and smoother. The display is crisp and I love the minimum bezel.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Phone
on September 14, 2021
Posted by: Byron
from CA
Expertise:Expert
[This review was collected as part of a promotion.] Here's a list of the amazing things:
1. Long battery life!
2. Amazing screen. 120hz is the real deal.
3. No lag. A very fast and smooth phone. No hiccups.
4. Very customisable methods for your buttons.
5. Game launcher is great. You can set it to make the game have high resource priority and be put on do not disturb.
6. Love how syncable your events are on the calendar.
2. Amazing screen. 120hz is the real deal.
3. No lag. A very fast and smooth phone. No hiccups.
4. Very customisable methods for your buttons.
5. Game launcher is great. You can set it to make the game have high resource priority and be put on do not disturb.
6. Love how syncable your events are on the calendar.
Best phone I've ever had this far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Glad I upgraded from iphone
on September 14, 2021
Posted by: Ssharma
from New York
Expertise:Expert
[This review was collected as part of a promotion.] I moved from iphone 11 to s21 and it was the best decision of my life. The phone is so smooth and have great features. Loved my s21
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, quality, and function
on September 14, 2021
Posted by: Joe117
from Portland, OR
Expertise:Intermediate
[This review was collected as part of a promotion.] I've thoroughly enjoyed my switch back to Samsung after a couple other brand phones. The last Samsung phone I had was the S5, and the difference is beyond comparison in every way. The last phone I had was the Pixel 3A XL. I thought I'd like the "true Android" experience better, but I am really enjoying the UI that Samsung has designed. Everything is very accessible, more customizable than previously, and snappy. The build quality is very good, only trumped my the S21 Ultra. I love the cameras, the camera features, and the clarity (especially the 64MP). My only qualm is that the camera will intermittently just "fail" and the application will close. Hopefully this is resolved in the next software update. Otherwise, it has a great battery, lasting all day with frequent use, a beautiful display, and clear audio.
It's definitely the best phone I've owned.
It's definitely the best phone I've owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 14, 2021
Posted by: Mac c
Expertise:Expert
[This review was collected as part of a promotion.] Love it very light weight. Great size. Easy to carry
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Spectacular display!
on September 14, 2021
Posted by: Aaqib
from Fairfax, VA
[This review was collected as part of a promotion.] I bought this about 7 months ago on launch and have been loving since! The punch hole camera does not really interrupt so you get to enjoy the 120hz and the display is amazing. The performance is also very good and handled most if not all the games very well. The camera is also very good, I regularly take pictures and upload without even needing to edit!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good iteration
on September 14, 2021
Posted by: ant11
from Seattle
Expertise:Expert
[This review was collected as part of a promotion.] Small, incremental, but much needed improvements over the S20, at a better price.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic quality
on September 14, 2021
Posted by: Ryan
from San jose, California
[This review was collected as part of a promotion.] I've had the phone for a few months and it is smooth and high quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US