Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Great processing speed
on September 13, 2021
Posted by: Grandpa lefty
from Augusta, Georgia
[This review was collected as part of a promotion.] I just got this phone and I love it. Definitely the best phone over I've ever owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on September 13, 2021
Posted by: Barbie55512
from San Antonio Florida
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this as my birthday present to myself and I love it. Still discovering features I didn't know where there
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not my fave galaxy
on September 13, 2021
Posted by: GalaxyQueen
from UP Michigan
[This review was collected as part of a promotion.] I got the Samsung Galaxy S21 5g in April of this year. I hate to say it but it's been my least favorite galaxy phone. I love the size because I have small hands and have less incidences of having it slip outta my hand and onto the floor or worse yet, my face. Lol. I guess I'll always and forever be a Note girl.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung is steady as can be
on September 13, 2021
Posted by: Brandothejdavis
from Wilson, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] The Samsung S21 5G is a fully capable small phone that can hang in there with other brand's flagships.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sleek, good size and overall good phone.
on September 13, 2021
Posted by: BeaEffinArthur812b4
from Fort Worth, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this coming back to the Samsung brand after trying LG for a few years. It's decent enough. I truly dislike the choice of notifications sounds though. None of them are sounds I would choose if there were more available. It makes receiving notifications and calls annoying. Wish there was a lot more options added.
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
A great affordable phone
on September 14, 2021
Posted by: abxol
from Elizabeth, NJ
Expertise:Expert
[This review was collected as part of a promotion.] I must confess that this is the first time I use a samsung cell phone and I am pleasantly surprised, I am impressed by the good performance it has, it is very fast even people who have Iphone are surprised at how fast my cell phone is, I must say that its screen is spectacular shows very vivid colors, the 5G signal has been one of the best things, I highly recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Missing one feature, still an excellent phone
on September 14, 2021
Posted by: QuesoMan
from Phoenix, Az
Expertise:Intermediate
[This review was collected as part of a promotion.] I received my S21 5g through a promotional sale with my cellular provider, moving on from the S10e. The screen is zippy and the phone hardly ever lags or slows down, even with multiple apps open in the background. The 5G speeds are more than enoug for streaming music and movies, as well as downloading files, all while being able to changes apps at will. Gaming feels fantastic, even if at the moment there aren't too many games that can take advantage of the Snapdragon 888 processor. The camera quality is also stellar, and I've never been too excited about cameras. I appreciate being able to take clear pictures more than I thought I would. While there is a lot to love about this phone, I have sorely missed the SD card. I thought that I wouldn't be so impacted by losing it, but I love to keep my offline music and movies updated for when I travel. Even with 128gb it fills up quickly. If the next iteration of the Galaxy S line or the next FE phone were to come with an SD card slot, I would have no issue making the switch. To summarize, great phone, just needed an SD Card slot.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on September 14, 2021
Posted by: PrestonHasstt
from South Mills NC
Expertise:Expert
[This review was collected as part of a promotion.] I bought 4 months ago and I love it especially the camera and storage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US