Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6 out of 5
4.6
(2,346 Reviews)
Open Ratings Snapshot
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product. 
(
2,128 out of 2,249
)
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Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5 out of 5
5
Love The camera!
on September 9, 2021
Posted by: Mom of 2
from St. Louis
Expertise:Intermediate
[This review was collected as part of a promotion.] I AM SO HAPPY I STAYED WITH MY SAMSUNG! I LOVE EVERYTHING ABOUT IT!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone
on September 9, 2021
Posted by: Rick S
from Buffalo, NY
[This review was collected as part of a promotion.] I have had for several months and still haven't used all its features. It's like a mini computer and keeps me organized. My family all have Apple and are always trying to get me to switch, but I enjoy my S21 5G
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
grate fitures
on September 9, 2021
Posted by: camote5 Gainesville Ga
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it in February and it is very good I am happy with my purchase
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This Galaxy is beyond belief!
on September 10, 2021
Posted by: Anonymous
from Bothell, Washington
Expertise:Intermediate
[This review was collected as part of a promotion.] The basic galaxy S21 might not have the same heather sensors, but the camera makes up for that.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Smooth Experience
on September 10, 2021
Posted by: WizardOfDC
from Washington, DC
Expertise:Intermediate
[This review was collected as part of a promotion.] Been a long time android user, phone has some power and smoothness that is very welcome after an upgrade from Pixel. Apps load lightning fast and the camera is just incredible. Only gripe is that the Google apps work so well on android I could do with out the bloat of Samsung's versions being loaded. After backing up from my acct I had to delete quite a few overlapping apps.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on September 10, 2021
Posted by: Nike
from DC
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone few minths back and am very happy with it. The performance is smooth..battery life is good. Excellent camera. A great 5g phone overall
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!
on September 10, 2021
Posted by: Punktheedge
from Puerto Rico
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from s10 to this, new great fearures, fast, and long lasting battery.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Put the buttons back
on September 10, 2021
Posted by: DrFog
from Indianapolis, in
Expertise:Intermediate
[This review was collected as part of a promotion.] I liked the buttons on the S9 better. Less chance of staring Bixby.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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