Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Nice clear screen-not to big and not to small
on September 8, 2021
Posted by: Neen09
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone in June and am loving it so far. The camera takes great pictures. The only con I have with it are the preloaded apps.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone could be better.
on September 8, 2021
Posted by: DVS1
from Santa Cruz, CA
Expertise:Expert
Good phone, too bad they removed some of the features that made the previous models great. Same as everyone else I'll complain about the lack of memory expansion, they should have never removed that. That was one key selling point at least for me to stay with Samsung. Now they look like their competitor the I-sores. I see the reason to remove the audio port but at least add an adapter. Also why are you mimicking the fruit products (by not providing a charger) are you really that desperate to be like them? The last thing that really is making me want to look for a new phone is the fact that I cannot charge my phone and my watch at the same time. You cannot power share while charging!!!! What is that about? I could do it in the S9 and the S10 why would you remove it from the new phones?! The charging was a huge selling point for me but now that it's gone I think I will look elsewhere for a better phone.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Happy
on September 8, 2021
Posted by: S21Mike
from Sunset Beach, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my S21 for a few months now and it's so much better than my last phone and so much easier to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 8, 2021
Posted by: Jacob
from Georgia
Expertise:Intermediate
[This review was collected as part of a promotion.] Like it's size and compact portability and 5G. Great and would recommend it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Transfer from Pixel
on September 8, 2021
Posted by: Nobig
from SLC
Expertise:Expert
[This review was collected as part of a promotion.] Would be a 5*, but some glitches when used Samsung app to migrate contacts etc from Pixel. Some contacts disappeared
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great.
on September 8, 2021
Posted by: Shahmir
from Fairfield,CA
Expertise:Expert
[This review was collected as part of a promotion.] You need add the headphone jack back and reduce the camera bump.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is not so great.
on September 8, 2021
Posted by: Rosiet
from Fresno ca.
Expertise:Expert
[This review was collected as part of a promotion.] My Husband and I both purchased a Galaxy S21, now I'm experiencing a few glitches.
What I really don't like is the Battery life is not so great.
Thank you
Sincerely
Rosiet
What I really don't like is the Battery life is not so great.
Thank you
Sincerely
Rosiet
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great bought for my gf
on September 9, 2021
Posted by: Melloncholy
from Woodland, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought it as a present for my gf she loves it I would do it again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US