Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Great battery life
on September 7, 2021
Posted by: DannyDMon5tar
from San Antonio Tx
Expertise:Expert
[This review was collected as part of a promotion.] I have had my Galaxy S21 for a little under a year. I love the fast charge and battery life of my phone. It has beautiful screen and is really quick.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone Bad Service
on September 7, 2021
Posted by: A1DAY1SON
from Long Beach California
Expertise:Expert
[This review was collected as part of a promotion.] Samsung kicks major tail Verizon gotta step they game up. Such a great phone deserves great service to compliment its feature
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Refresh
on September 7, 2021
Posted by: WildDoge77
from Anaheim, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] A really good all rounder. A little pricey but you gotta pay to play.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointing/frustrating!
on September 7, 2021
Posted by: Janal
from Utah
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgraded my s9 to the s21 about 5 months ago and have had nothing but frustration ever since. I have always had a top tier samsung and have loved each of them. Besides a fairly noticeable difference in pic quality with the camera nothing else seems to be upgraded. Infact, most functions seem to be glitchy, laggy or reset their settings all on their own. Really wish I could get a different phone but can't afford it after this one. Samsung generally, is such a solid and reliable product.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing Samsung phone
on September 7, 2021
Posted by: Waxen
from Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this for a few months now, and I am really enjoying the experience with this thing. It's very fast, takes great photos, I love the design, and it very much is just an amazing product. The battery isn't the best you can get on a phone, but nowhere near bad. The only bad thing I can say about this phone is just the things that come with a Samsung phone. But, if you love Samsung, this is definitely the phone for you. This is my favorite phone I've ever used, and will use this as my daily phone for years. I definitely recommend this for anyone wanting a premium phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly
on September 7, 2021
Posted by: Phone4deb
from Buckeye, Arizina
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought over a month ago and very satisfied. Just the right size for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Better price and awesome camera
on September 7, 2021
Posted by: Anonymous
from Sherman Connecticut
Expertise:Intermediate
[This review was collected as part of a promotion.] Just got this phone and I am super impressed by its camera quality and zoom. The phone is built well as u have dropped it a few times and It has no damage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and features
on September 7, 2021
Posted by: geraldined0103
from Virginia
Expertise:Intermediate
[This review was collected as part of a promotion.] I've been always a fan of Samsung and I decided to upgrade my phone to S21 5G. The features, the design and the camera are amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US