Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
3
Another new Galaxy for me
on September 4, 2021
Posted by: v1k1ng
from Elk River, MN
Expertise:Expert
[This review was collected as part of a promotion.] I bought this a few weeks ago, upgrading from the Galaxy S9. Overall I like it, but it's not very different than my old S9. The S21 5G is slightly faster, but I'm getting freeze up at times & requires me to restart it. Overall I like the S21 5G over my old S9, but the S21 5G freezing up at times is rather concerning, since it's 3 weeks new.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Easy-to-use
on September 4, 2021
Posted by: Half digit
from Illinois
[This review was collected as part of a promotion.] Have used Samsung products for the last 15 years and will continue with Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Battery isn't great
on September 5, 2021
Posted by: Eraser
Expertise:Intermediate
[This review was collected as part of a promotion.] Battery dies in half a day, other than that it's a great phone.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
awesome phone
on September 5, 2021
Posted by: Debbie
from Parker, Colorado
Expertise:Beginner
[This review was collected as part of a promotion.] I just bought this phone a couple weeks ago, and had an issue with the fingerprint sensor and they got me a replacement phone and when I went to the store, the guys went above & beyond
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great speed, camera and screen
on September 5, 2021
Posted by: yarnman
from Northern VA
Expertise:Intermediate
[This review was collected as part of a promotion.] I am planning on purchasing this phone in the next few weeks and have played with it a lot while deciding whether to stick with Samsung or go to the fruity company. I will definitely stick with Samsung and really hope to have this phone soon.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works great but not that different from the S20!
on September 5, 2021
Posted by: Mermaidelyse
from Long Beach, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I really love my Samsung S21 but it's not that different specs wise from the S20 so that does possibly make me feel like I wanna wait to buy any new phones coming out So that I can wait and see if there's going to be any different because if you're going to pay all that money it should be actually enough grade and not the same phone just with a different look but other than that I love my Samsung it's a great company and they make great phones!!!
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera ever!!!
on September 5, 2021
Posted by: Jbeans
from Livermore Falls, ME
Expertise:Intermediate
[This review was collected as part of a promotion.] 3 cameras and the pictures come out amazing!!! Everyone should own one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great future!
on September 5, 2021
Posted by: Frank
from NH
Expertise:Expert
[This review was collected as part of a promotion.] Love all the great future on my new Galaxy camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US