Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Nice Bells and Whistles
on September 2, 2021
Posted by: MileHigh
from CO
Expertise:Expert
[This review was collected as part of a promotion.] I've had the phone for a few months. So far, no issues. I enjoy the size and features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Outstanding overall performance
on September 2, 2021
Posted by: MnJoJo
from Minneapolis, MN
[This review was collected as part of a promotion.] I bought my new Samsung Galaxy S21 about 7 months ago. Overall I've had an amazing time with it, giving me not a single problem yet. One thing that I was really worried about when buying this phone was the battery span and how well the battery was going to perform. Providing all of my old phones, I've never had good luck with battery, and have had to deal with my phone dying constantly for a long time. Well, I was wrong with my assumption with buying my S21, the battery life on this thing is super powerful! I am on my phone generally a good portion of every day, and I use my S21 a lot for work. You'd think being on it so often, and my screen time would effect the battery life, or it dying quickly, but if I charge my phone before bed around 9pm every night, and wake up about 7am, my phone does not die ever during the day, and I never have to worry about charging it unless it's right before bed. Finally a phone where you won't need to carry a charger with you at all times! Other then the battery, how durable but light weight the phone is I personally love. I've had my few drops here and there, but never a single dent or scratch. For people worried about screen size being to big, or hard with holding it in your hands due to the size, the S21 would be an amazing option for you and would give you none of the above issues. It is very lightweight, but is built strong and feels super durable and comfortable in the hands. Overall I am super amazed and extremely happy with my buy of the Samsung Galaxy s21. Thank you Samsung for a beautiful, durable, easy to operate, and amazing phone overall! You guys did an amazing job.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty Good
on September 2, 2021
Posted by: Driggers
from Maine
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it a few months ago when I started my business for the camera feature. I needed it because I take pictures all the time due to ei g in the construction field. I love it, but wish I had gone with the bigger one, with 5 lens.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Love camera!
on September 2, 2021
Posted by: LilMama
from Dubuque Ia
Expertise:Intermediate
[This review was collected as part of a promotion.] Love the camera quality. Have more issues with dropped calls and poor to no service than any other phone.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing but Samsung for me
on September 2, 2021
Posted by: NanakimmyGJ
from Cincinnati, Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I thought I could do better than Samsung phones. I've tried the others. They always lack key features, that I can only get with Samsung. This phone offers good battery life, amazing picture quality, ability to get a signal where other phones fail, and super easy to use and navigate. I will never go way from my Samsungs again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great
on September 2, 2021
Posted by: piao
from richardson TX
Expertise:Beginner
[This review was collected as part of a promotion.] I use the phone for two months. The customer service is good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Owner
on September 2, 2021
Posted by: Richard
from Beaverton, OR
Expertise:Intermediate
[This review was collected as part of a promotion.] I and my wife bought this 2 months ago, we are happy to use it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone
on September 2, 2021
Posted by: Shaft
from N. Las Vegas
Expertise:Intermediate
[This review was collected as part of a promotion.] Don't like it this device at all. Functionality way off
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
3
Written by a customer while visiting Samsung US