Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6 out of 5
4.6
(2,346 Reviews)
Open Ratings Snapshot
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product. 
(
2,128 out of 2,249
)
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Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5 out of 5
5
Love!
on September 2, 2021
Posted by: Jazzy
from Dallas, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] Got this phone awhile back. I love everything about it. No complaints, would recommend.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
another great samsung phone
on September 2, 2021
Posted by: Daves
from Napa,Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] Had this phone for several months now and it does not disappoint! 5G not quite everywhere yet but great when it is.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!
on September 2, 2021
Posted by: rjoy
from Philadelphia
Expertise:Intermediate
[This review was collected as part of a promotion.] When I bought it, I was so excited. It had been a while since I upgraded my phone. I love all of the features and I am still exploring them.
I am pleased with my decision!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid phone
on September 2, 2021
Posted by: Karl
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone has everything I need. Plenty of storage and fast processing speed. Always good experience with samsung.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Beautiful pictures
on September 2, 2021
Posted by: Coco1221
from Jax
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone works well, although it does lack one feature that I miss. My previous Samsung 7 would blink a light to let you know you have an incoming message. This phone only makes one beep to let you know. If you happen to walk away from the phone, you dont know that you've mised something until you check it.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on September 2, 2021
Posted by: New to Samsung
[This review was collected as part of a promotion.] It's a good phone. It is fast and had a good display. I have never been a Samsung user, so finding all the settings is a little hard for me. I think it has way more features than I need.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great
on September 2, 2021
Posted by: LLLL
from Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm happy with it. It has good performance and a sleek design
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great new upgrade. Pretty smooth transition.
on September 2, 2021
Posted by: TRAKNDWG
from Naples. NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I needed an upgrade. This was it. I think it is my third Samsung.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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