Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4
Good phone
on September 2, 2021
Posted by: Eddd
from San Diego
Expertise:Intermediate
[This review was collected as part of a promotion.] I havevhad the phone for three months and has worked well. So far I have had no issues, but wish it had external memory capability.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s21
on September 2, 2021
Posted by: Tara
from Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] I love all Samsung products and my phone is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's g2g with a few flaws
on September 2, 2021
Posted by: Don Pergnion
from North Carolina
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre-order the phone. Not sure how long I've actually had it
I would recommend this to a friend!
Features
4
Performance
2
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's ok
on September 2, 2021
Posted by: KAnne
from Saranac, MI
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it a month ago and I like it however I live my internet service is slow so when on calls our conversations are delayed. I assume this is due to the phone being 5G & me not having the service to live up to that speed.
I would recommend this to a friend!
Features
3
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Was sold the s21 but was told it had the features
on September 2, 2021
Posted by: Ashbeddy
from Salt lake, ut
[This review was collected as part of a promotion.] Very disappointed when I started using the phone. The sales agent told me of all the amazing camera and editing features of the s21. Once I started using the phone I realized he was selling the ultra features. Super disappointed with the s21.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
This and So Much More!
on September 2, 2021
Posted by: Berta
from Eugene, OR
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my S21 for a few months now, and, though it took some getting used to, I'm totally loving it now! There are many things still to learn like how to work the split-screen feature and just how to take a dang screen shot. Battery life is much better than my S8. I sure wish that the headphone jack hadn't been taken away. That was a shocker. The only real thing that I wish was different is its size. The S8 was just a nice size. The G21 is almost too big for my preference.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Quality!
on September 2, 2021
Posted by: Anonymous
from Deshler, NE
Expertise:Intermediate
[This review was collected as part of a promotion.] My mother purchased these for our family, and it was the best choice we have made in a long time. We have no problems, they don't lag, or stall. The camera quality is one of the best I have ever seen!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding picture quality!
on September 2, 2021
Posted by: SuzyQ
from Plymouth, WI
Expertise:Intermediate
[This review was collected as part of a promotion.] My pictures are crystal clear and sharp. Best resution over all the other phones out there.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US