Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Easy To Operate
on September 2, 2021
Posted by: Richd327
from Palm Harbor, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for a month and it has performed as expected. Through the day, with my travels, the battery has not dipped below 40%. Features are good and processor is fast moving. Pictures and videos are high quality with a lot of features to play with.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on September 2, 2021
Posted by: Ldacwa
from Omaha NE
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgraded about a month ago to S21 from S10. Excellent camera. Just the right combination of speed and versatility.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Cell Phone
on September 2, 2021
Posted by: Jhansen05
from Phoenix AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this product 8 month ago and I'm so happy that I did, great features and great camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's OK
on September 2, 2021
Posted by: Jenz
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I hate the little window that comes up with the text message. It's too small for my bad eyes to see it and if you have something else open and it's there, SOMETIMES you can hit the back button and it goes away, BUT sometimes you end up losing what you were on because you hit the back button and exited out. I wish I could disable this feature. You can use a headset in the charging port but adapters don't work well with mine.
Features
2
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade without having to relearn everything
on September 2, 2021
Posted by: TonyD
from Austin, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] The upgrade is nice, the camera is wonderful and all the new features are pretty easy to learn. I do wish they would leave the buttons alone and not move them or change functions on each new model but overall a great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome phones always can count on them
on September 2, 2021
Posted by: Ashley
from Tennessee
Expertise:Intermediate
[This review was collected as part of a promotion.] Iv used galaxy since they first come out and love them they are fast dependable and always have the best updates I have the pink s21 now and it's absolutely the best phone yet I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great in general
on September 2, 2021
Posted by: Anonymous
from Lake Park, FL
Expertise:Beginner
[This review was collected as part of a promotion.] I bought it almost 2 months ago and I have been enjoying everything about it... The battery, the security, the camera, the apps operation..
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Galaxy S21 Phone
on September 2, 2021
Posted by: god_sgrace
from Hennessey, Okla.
Expertise:Intermediate
[This review was collected as part of a promotion.] Not only is this a great phone but having the large 256gb memory puts it over the top.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US