Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6 out of 5
4.6
(2,346 Reviews)
Open Ratings Snapshot
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product. 
(
2,128 out of 2,249
)
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Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4 out of 5
4
Features
on September 2, 2021
Posted by: Luis
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone 1 month ago. I like everything on it except that it does have headphones connection.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love samsung
on September 2, 2021
Posted by: Pinklady
from Grand junction
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this 2 months ago I was using apixel....I love Samsung so much better
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Same great Galaxy
on September 2, 2021
Posted by: anold39
from Pittsburgh, PA
[This review was collected as part of a promotion.] Simple to use, long battery life, fantastic camera
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features
on September 2, 2021
Posted by: Keepingit
from SW Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I wasn't looking to get a new phone, but when I had to I'm so glad I chose the Galaxy S21 5G
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on September 2, 2021
Posted by: HVACR PRO
from Central PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my S21 5G for about 4 months. The battery life is fantastic and lasts all day even with constant use. Touch screen is very responsive.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone
on September 2, 2021
Posted by: My5g
from Arlington TX
Expertise:Intermediate
[This review was collected as part of a promotion.] Very good trade in option. Enjoying my new phone. Recommend getting this unit.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good features
on September 2, 2021
Posted by: Floyd
from Valrico, Fl
[This review was collected as part of a promotion.] I've had this phone for about 4 months and am very pleased. This is an upgrade from the S8 so I find it very easy to use. Performance is Great!! The pictures are Great!! Overall, what a fantastic upgrade!!! Pairs really good with my galaxy watch 3 Try it!!! :)
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera
on September 2, 2021
Posted by: Judy
from Biloxi, MS
Expertise:Beginner
[This review was collected as part of a promotion.] Overall very reliable. Small enough to fit in pocket or purse.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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