Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
I love it so much
on September 1, 2021
Posted by: Schmare
from Marysville, Mi
Expertise:Intermediate
[This review was collected as part of a promotion.] I made this purchase with a good chunk of my graduation money. It is my most expensive purchase but also the most worth it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So happy with my new Samsung Galaxy S21!
on September 1, 2021
Posted by: Ajb6121
from Marathon, Florida
[This review was collected as part of a promotion.] My new S21 made it easy to transfer and transition from my old Galaxy S9.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on September 1, 2021
Posted by: Marysbud
from Boise, idaho
Expertise:Beginner
[This review was collected as part of a promotion.] Nice upgrade from previous galaxy pho e. Some of the same features also
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 1, 2021
Posted by: Anonymous
from 4127 S. Monroe amarillo Texas
Expertise:Expert
[This review was collected as part of a promotion.] This phone has so many amazing features!! I would recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Made My Switch
on September 1, 2021
Posted by: the0Kore
[This review was collected as part of a promotion.] This phone was packed full of nice features and had a beautiful form factor to go with it. I haven't used a Samsung phone since my Galaxy S6, but the S21 made me realize maybe it's time to switch back. I love this phone to death and I'm so happy I'm back to Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Such a great phone
on September 1, 2021
Posted by: basunshine
from Atlanta, ga
Expertise:Intermediate
[This review was collected as part of a promotion.] Had my phone for several months now and battery life is still amazing. Takes the best pictures. I love the take a picture from a video feature
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hesitance turned to Happiness
on September 1, 2021
Posted by: KimO27
from Chicago, IL
Expertise:Beginner
[This review was collected as part of a promotion.] I am a first time user of any Samsung device and I was exceptionally hesitant to purchase this phone. I always considered myself loyal to my old phone brand, primarily because I am not the most technologically savvy and I was worried I would not be able to use my new phone to its fullest extent. My husband convinced me to purchase my S21 as he has been a loyal Samsung user for many years and Samsung was offering pretty great pre-order deals. I won't lie, I was intimidated at first when receiving the phone, but it didn't take long for me to get used to it. The ease that comes with figuring out how to use this phone was a pleasant surprise. I feel like I've been using this phone forever! The intuitive UI made my initial worries melt away. While I mostly use this phone for taking the most amazing close up pictures of the moon I have ever seen, it does not elude me how much this phone can handle. I am a happy transitioner!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Necessary Upgrade
on September 1, 2021
Posted by: CandyLollipop
from Queens, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone to replace the Galaxy S9 which was in it's final moments of life. Also, I was able to upgrade my storage capacity, so that I can store photos that are more than 3 years old. ^_^ Which I then realized I take a lot of photos. I have received nothing but amazing compliments from everyone who sees my photos, with the new upgraded cameras. Even iPhone users admitted my camera is better than their own, which is always nice to hear.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US