Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4
S21 5G 128GB samsung
on September 1, 2021
Posted by: leebow37
from missouri
Expertise:Intermediate
[This review was collected as part of a promotion.] i got this phone in may and it dont recive all my calls and sometimes i cant make calls . it seems like it controls what i do but i beleave it is the towers not the phone
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
A great phone. An ok display
on September 1, 2021
Posted by: Smiitey
from Nashville
Expertise:Expert
[This review was collected as part of a promotion.] To be honest everything about this phone is spot on, well, except the screen. It is nice to have the 120hz but the fact that it is optimized as the software deems fit instead of giving the end user the power of full 120hz or a battery saving lower refresh rate is a real bummer. Otherwise I am fully satisfied with the device.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on September 1, 2021
Posted by: aurea
from Kissimmee, FL
Expertise:Expert
[This review was collected as part of a promotion.] I am so happy that I have this phone. The camera is perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on September 1, 2021
Posted by: Technico
from Missouri
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this a year ago. This is an excellent phone. I would recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line features!
on September 1, 2021
Posted by: Galaxy Lover
from Cushing OK
Expertise:Intermediate
[This review was collected as part of a promotion.] Impulse buy on prime day, due to a once in a lifetime deal! Best decision I've ever made!!! It's been a few months now and I still am finding out new and incredibly amazing features. This phone knows me better than I know myself, with tips, suggestions, and customizable features. Sometimes I wonder if it can read my mind!! Seriously for the people out there that are like me, trying to decide whether or not it's worth the money. Stop comparing and being indecisive and just buy the Galaxy S21 for real. I still can't get over the fact that the camera on this thing pictures or video, doesn't matter which, hands down Better than Real Life!! I'm in love with single take! Seriously good job Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on September 1, 2021
Posted by: Not Happy
from Washington DC
[This review was collected as part of a promotion.] I'm unhappy with the price and the charging equipment. There is no Aux port. So Disappointed.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 22, 2021
Hey there, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Comfort is Key and quality
on September 1, 2021
Posted by: IndTech
from Bakersfield, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I was apprehensive about upgrading to a new phone. I am happy that I did and the S21 5G was the ticket. It was the right size in my hand, features are more enhanced, 5G was offered, the memory was more than expected, and the upgrade price was even better than the older phones available.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on September 1, 2021
Posted by: Pacman64
from Tampa Florida USA
Expertise:Expert
[This review was collected as part of a promotion.] I bought the phone S21 5G when it first came out and I like it.
All features are good
Battery life is good
Dependable
Screen is large
All features are good
Battery life is good
Dependable
Screen is large
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US