Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6 out of 5
4.6
(2,346 Reviews)
Open Ratings Snapshot
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product. 
(
2,128 out of 2,249
)
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Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5 out of 5
5
Love it
on September 1, 2021
Posted by: Catfish
from Tennessee
Expertise:Intermediate
[This review was collected as part of a promotion.] Great phone easy to use told people at work showed them my Great phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on September 1, 2021
Posted by: Smeek
from Sherman Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this about 6 months ago, it's a great phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best one yet
on September 1, 2021
Posted by: JOKER
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I got it for VALENTINE'S Day this year and I can't be happier with my upgrade and purchase..
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on September 1, 2021
Posted by: Liz57
from Johnstown PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for several months. It is very durable and has a great camera and allows me to access all the apps. etc. I use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on September 1, 2021
Posted by: sirbobross
from Tallahassee, Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is compatible with many apps and will serve any purpose necessary for any phone (and then some). There are so many interesting and easy features such as swiping with your palm to screenshot on your phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The size, the camera
on September 1, 2021
Posted by: Ellie
from Ks
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm happy I bought this Samsung phone has several great features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Value
on September 1, 2021
Posted by: Khalid
from lawrenceville, GA
Expertise:Intermediate
[This review was collected as part of a promotion.] I am so happy to upgrade my S20 to S21 it big huge in the performance, features great screen even with sacrifices.it easier to hold and a bit less prone to accidental touches. the S21 display is an adaptive blue light filter that automatically adjusts the screen’s colors based on the time of day. Quick and long-lasting Battery
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Bends easily
on September 1, 2021
Posted by: Anonymous
from Bolivar, La.
Expertise:Beginner
[This review was collected as part of a promotion.] The phone bends easily. It is not sturdy. Do not place it in your back pocket, when you sit down it will bend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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