Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4
Samsung S21 5G Review
on September 1, 2021
Posted by: Steevw
from Vero Beach, Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I am very pleased with the purchase of my Samsung S21 5G phone. I have owned several Samsung smart phones and this is by far the best! It is extremely quick for streaming and downloads and the camera has new and exciting features.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life
on September 1, 2021
Posted by: Nailtek
from Grain Valley, MO
Expertise:Expert
[This review was collected as part of a promotion.] I like this phone except for the battery life is horrible. I am on my second phone and still isn't good. I am glad they went away from the curved sides.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 23, 2021
Hello Nailtek, thank you for taking the time to leave this review. I understand how difficult this must be for you. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001388/) to an article that will help you troubleshoot the battery draining quickly. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143730865
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143730865
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera
on September 1, 2021
Posted by: Jlopez3327
from Chicago
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone for my birthday in February and I looove it! The picture quality is impressive. Best phone I've ever had.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on September 1, 2021
Posted by: technology learner
from Philadelphia Pa
Expertise:Intermediate
[This review was collected as part of a promotion.] I got phone months ago. great features great phones works well.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME PHONE
on September 1, 2021
Posted by: Anonymous
from Huntsville, AL
Expertise:Intermediate
[This review was collected as part of a promotion.] I got my S21 about four months ago and I love it. I love the features it has to offer. It has a decent size screen for gaming and movie watching. The sound is great. It is fast, especially with the 5G network. It also has a lot of memory. It is sleek and nice looking. It takes very good photos and has great zoom capabilities. The S21 is a multi-tasking wonder. Way to go Samsung!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone
on September 1, 2021
Posted by: techy guy
from Chciago
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone a month ago after having previous androids.
This phone is top notch
This phone is top notch
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like
on September 1, 2021
Posted by: Dasol
from San Antonio
[This review was collected as part of a promotion.] I bought 3 months ago and discovery great features
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Great features and battery life.
on September 1, 2021
Posted by: BertGee304
from Malvern, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] My S21 is so easy to use and the charge lasts all day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 23, 2021
Hello BertGee304. that's wonderful to hear! Thank you for choosing Samsung. ^Elizabeth
Written by a customer while visiting Samsung US