Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Fantastic Phone!
on September 1, 2021
Posted by: Princess Sylvie
from Denver, CO
Expertise:Intermediate
[This review was collected as part of a promotion.] This is bar none, the BEST phone I ever had! I love all the features, and the camera is insane. I am looking forward to the next upgrade and know it will exceed all my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No Great Features
on September 1, 2021
Posted by: King Asj
Expertise:Expert
[This review was collected as part of a promotion.] Not a special, just like Samsung S6.
S8 WAS BETTER THAN THIS
S8 WAS BETTER THAN THIS
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 24, 2021
Hello King Asj, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on September 1, 2021
Posted by: Greg
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] it just works like it should. very good camera. Really like it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and beautiful pictures. I have ital
on September 1, 2021
Posted by: Silver fox
from Allentown, PA
Expertise:Expert
[This review was collected as part of a promotion.] I have my phone approximately three month and love it very much. This is my 4th galaxy phone thank you Samsung for great phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good.
on September 1, 2021
Posted by: Samsunglover
from South FL
Expertise:Expert
[This review was collected as part of a promotion.] I have being using samsung phones since the first smart one came out. I just wish that they include the iris feature back to the new phones. I loved my galaxy S8. To the point that I still have it with me. This is a great time to bring that feature back because of the pandemic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on September 1, 2021
Posted by: leeseaaron322
from Garden City, MI
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone a little while ago the battery has been the same as when I bought it but it doesn't last as long as I'd like it too
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Solid phone
on September 1, 2021
Posted by: Pk08701
from NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this on January and haven't been able to really use the 5G and phone features are pretty similar to previous versions, though the camera is really great
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 24, 2021
Hello Pk08701, thank you for taking the time to share your experience with this phone. We value your feedback! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 1, 2021
Posted by: Shaggy
from Richmond,va
Expertise:Intermediate
[This review was collected as part of a promotion.] I have a Samsung Galaxy s21 5G and I think it's one of the best products Samsung phones I've had great products love them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US