Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Extraordinary features.
on September 1, 2021
Posted by: Mima
from Levittown Toa Baja PR
Expertise:Intermediate
[This review was collected as part of a promotion.] A great purchase for the price. Bright colors and pictures capture every little detail.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Functionality
on September 1, 2021
Posted by: Jay S
from Syracuse, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] Great screen for gaming and streaming videos. Battery life is plentiful, and the processing speeds are amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 1, 2021
Posted by: DEZs
from Oklahoma
Expertise:Intermediate
[This review was collected as part of a promotion.] Have had this phone for few mths now,has great features and I’ve had no problems. Picture quality is great, upgraded from s10, it’s very similar but better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device!
on September 1, 2021
Posted by: AtlGabby
from Conyers, Ga
Expertise:Intermediate
[This review was collected as part of a promotion.] Two months since I purchased my S21 and I absolutely love this phone! The style, the vivid screen color and clarity along with the features and it's very user friendly! This was a great purchase. I have no regrets whatsoever!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
easy to use.
on September 1, 2021
Posted by: capone
from pa
[This review was collected as part of a promotion.] got the phone couple months ago. good camera,easy to use. only downfall is don't have the heart rate monitor anymore
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the 3 cameras
on September 1, 2021
Posted by: Anonymous
from Kingfisher Oklahoma
Expertise:Expert
[This review was collected as part of a promotion.] My husband and I bought these phones and just love them! Best feature is the cameras! Love taking pics and the video is definitely high quality!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst Phone Ever
on September 1, 2021
Posted by: HIppy
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought two of these phones and neither of us can stand them. They are NOT user friendly to the point you want to throw the phone at the wall!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 24, 2021
Hello HIppy, thank you for reaching out. I understand how frustrating it can be to learn a new phone, but we're here to help! Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143734702
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143734702
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Super great features
on September 1, 2021
Posted by: Big Iron
from Jamestown ND
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a couple of months ago and I love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US