Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6 out of 5
4.6
(2,346 Reviews)
Open Ratings Snapshot
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product. 
(
2,128 out of 2,249
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4 out of 5
4
It's ok
on September 1, 2021
Posted by: auraqhil
from Hasbrouck Heights, NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I feel happy with this phone, I'm no crazy for technology so for pictures and basic things this phone is ok
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEST PHONE EVER!!!
on September 1, 2021
Posted by: Wings3669
from Birmingham, AL
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had the BEST experience with my Samsung Galaxy S21! It has great apps, it's super fast and the camera is the best I've ever seen! I'm a long time Samsung Galaxy phone user. I just recently upgraded from my older Samsung S7, which I also LOVED!! It was definitely time for something new and I wasn't disappointed!! I also got the Samsung watch and I wear it everyday!! LOVIEEE IT!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New S21 5G
on September 1, 2021
Posted by: Dame
from Winston Salem, N.C.
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone a month ago and it lives up to my expectations
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect form factor
on September 1, 2021
Posted by: UziM
from Suffern NY
Expertise:Expert
[This review was collected as part of a promotion.] I’ve been using it for about a week now and as a lifelong apple fan this phone has changed my mind completely 10/10
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice phone
on September 1, 2021
Posted by: Dougeee
from Seattle Washington
Expertise:Intermediate
[This review was collected as part of a promotion.] This is a good phone with a nice camera
The performance is really good
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Faster, Friendlier, Smarter Phone
on September 1, 2021
Posted by: k9save
from South Alabama
Expertise:Intermediate
[This review was collected as part of a promotion.] My wife and I both upgraded to the S21 and have been very pleased. Transferring data from the old to the new phone was effortless. This phone has a smarter battery life program that learns to conserve energy to allow your charge to last longer. You can't beat the image quality of the camera and the large screen display.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quality Phone
on September 1, 2021
Posted by: Bill E
from Hudson, NH
Expertise:Intermediate
[This review was collected as part of a promotion.] I traded in my S10 for this phone. No issues. Good battery. Great camera. Easy to use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on September 1, 2021
Posted by: Ashaleelee
from Chicago, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] The first thing I fell in love with about the phone was the beautiful purple color! I am always excited to see what fun colors they come up with and this one did not disappoint! The size of the phone was perfect for my smaller hands and the display is crystal clear. I get compliments on the pictures I take with it and people are always shocked when I tell them that were taken with a phone. This is one of the best phones I have owned in years.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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