Customer reviews from ATT.com
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
446
4 Stars
156
3 Stars
69
2 Stars
48
1 Star
82
78%of customers recommend this product.
(
492 out of
633)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Posted by: David LD
Verified Purchase:Yes
I have always enjoyed the Samsung Galaxy phones. However I am aggravated at two things:
1) There is no headphone jack on the phone. I do not like wireless headphones, and now i have to buy a specific usb-c to audio plug. This is frustrating!
2) No expanded memory! 128G's that is it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: ASCHWARZ
Verified Purchase:Yes
I continue to be appalled at the pricing for phones and service. As a long time customer, I'd like to receive some sort of love, but as a corporation, I know no one cares anyway. Humans don't even read these. You're welcome for my always on time gigantic monthly payments.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Lin h
from Florida
Verified Purchase:Yes
I have been an Android fan for many years but this phone changed that. I did not like the look and design of the icons. Mostly I did not like all the bloatware that was preloaded on this phone. Every time I opened an app I felt like it wanted to have access to all my personal info. I deleted so many apps that I didn't ask for or want. It gave me such a bad taste that I went back the next day and traded it in for my very first iphone.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
2
So many important things missing!!
on June 19, 2021
Posted by: Julz Delko
from Atlanta, GA
Its my fault for not reading more into it, but its not worth it from a galaxy S9. I just didn't think samsung would ever get rid of external storage or the heart rate monitor. Honestly disappointed. A lot of the great things about Androids are missing. Sadly disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: thalone
from Sacramento Area
Verified Purchase:Yes
So disappointed they removed the expandable memory option!!
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: OHIO NAY
Verified Purchase:Yes
Nice phone. About the same size as my S9. Better quality graphics. Had to upload all my apps separately and it took a long time.
Written by a customer while visiting ATT.com
Posted by: EvergreenKay
from Evergreen, CO
Verified Purchase:Yes
I like the phone it is a little smaller than the LG I had but that is ok. I'm still figuring out how to use it, for example some apps come up and I can't figure out how to clear that screen. Setting up the phone was straight forward. I liked that fact that I was given a cable that allowed me to transfer files directly between my old phone and new.
Written by a customer while visiting ATT.com
Posted by: Jowest
Verified Purchase:Yes
it has a bright screen nice resolution. not much different from my S9.
I would recommend this to a friend!
Written by a customer while visiting ATT.com