Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5
Beautiful phone I love it the camera is very clear
on September 1, 2021
Posted by: Margie2473
from Pacoima.,CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone and I love it and everything it has. Great phone I love the color. It my favorite color.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Most features are good
on September 1, 2021
Posted by: Irobert
from New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] Had the phone for several months and it has worked great
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera
on September 1, 2021
Posted by: Ech19
from Valancia CA
Expertise:Intermediate
[This review was collected as part of a promotion.] The phone has a great camera. The battery life is only ok. My old Samsung Galaxy S8 active had a better battery
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice camera
on September 1, 2021
Posted by: MaryP
from Georgetown, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] It's has great features for the price. The camera is excellent!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It does it all.
on September 1, 2021
Posted by: Turtle
from Knoxville, TN
Expertise:Intermediate
[This review was collected as part of a promotion.] I live my S21 5g. Photos are amazing. When taking a picture of the moon, it looks like the moon. I see craters and everything. I was totally amazed it the quality of the pictures. Also, it's battery performance has been great. It is a multitasking champ!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Pictures!
on September 1, 2021
Posted by: Williejack
from Detroit.,Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] Grabbed this a Couple Months Back And Have No Regrets Great Phone,Pictures!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Good Camera
on September 1, 2021
Posted by: not happy
from MO
Expertise:Intermediate
[This review was collected as part of a promotion.] I hate this phone and wish I never would have gotten it, however, my guy got one and likes it very much. He says it fits his needs quite well. It is way too small, the keyboard constantly erases things or adds other things. The only thing I like is the camera.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 28, 2021
Hey there, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone way ahead of it time
on September 1, 2021
Posted by: Flofam
from Tampa fl
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone since it came out and have been impressed ever since. Just an overall amazing phone out preforms my last phone apple in every way plus the the camera is 100 time better plus I got an amazing deal and samsung really took care of me with add on bonuses and pre order rewards, I absolutely love this phone so much I got one for my son aswell, Samsung always does an awesome job
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US