Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6 out of 5
4.6
(2,346 Reviews)
Open Ratings Snapshot
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product. 
(
2,128 out of 2,249
)
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Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
5 out of 5
5
Best phone ever
on September 1, 2021
Posted by: angelskeepingwatch
from San Luis Obisbo, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this because my s8 died. When I got it, I was super excited. I opened the box and couldn't help loving it at first sight! A sleek pretty pink phone sat in the box. The features of the phone are fast, powerful, and user friendly. However, my most favorite feature is the camera. It has so many different features and the photos come out beautifully. The night photos, landscape photos are gorgeous with a feature that softens the lighting that sometimes makes the photo more beautiful than the real life image. All my friends are envious and love it. My only complaint is that it doesn't have a normal hole for earphones and you have to get bluetooth earbuds or the adapter. Otherwise, it's a wonderful phone at a good price! Love, love it!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S21 5G
on September 1, 2021
Posted by: Pack Man
from Spring, Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone about 6 weeks ago. I had a Galaxy S10plus before this. The S21 is a great phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on September 1, 2021
Posted by: Handyman
from Perham, MN
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought a month ago, very happy with battery life, and ease of use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love all the features!
on September 1, 2021
Posted by: Sandy
from Idaho
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for a month. The pictures and videos are outstanding!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Same ol' Samsung
on September 1, 2021
Posted by: Crystal
from Ogden, UT
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for about a month now and it has been just fine. Not much difference in my opinion from my last Samsung, the S10e. I do have an issue sometimes where the person on the other end cannot hear me and I have to restart the phone.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice phone.
on September 1, 2021
Posted by: Lindsay
from New Braunfels TX
[This review was collected as part of a promotion.] The phone is a champ. Functions well, quality camera, easy to use, comfortable size.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S21 Great Options
on September 1, 2021
Posted by: Galaxy4Life
from Idaho Falls, ID
Expertise:Intermediate
[This review was collected as part of a promotion.] Great upgrade from the S8. Plenty of features that are missing on the Iphones. Glad to keep the Galaxy line progressing through new technology.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast phone
on September 1, 2021
Posted by: Goofy71t6
from Amelia, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] Really happy with the performance, looks, and camera. Does everything I could want.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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