Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6
(2,346 Reviews)
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product.
(
2,128 out of
2,249)
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4
Great Camera and easy to use
on September 1, 2021
Posted by: Ernie
from Kentucky
[This review was collected as part of a promotion.] Would have gave this phone a 5 star but my only issue is that the fingerprint scan is a little finicky and a lot of times doesn't recognize my fingerprint. Everything else is great though!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery dies quickly
on September 1, 2021
Posted by: Chris
Expertise:Intermediate
[This review was collected as part of a promotion.] My battery does not last as long as my last phone. I am disappointed.
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on September 1, 2021
Posted by: ToddS21
from Hartfird,SD
[This review was collected as part of a promotion.] Just replaced an S8 as I keep them until they die.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung
on September 1, 2021
Posted by: Susie
from Kansas
Expertise:Expert
[This review was collected as part of a promotion.] I've had the S21 for a couple months, not happy with the overall battery life!
I do love the camera.
I do love the camera.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s21 great small backup phone
on September 1, 2021
Posted by: LotusF1
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] Really like the phone...perfect backup up to my Flod 2
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My First Non-Blackberry Phone
on September 1, 2021
Posted by: The Dubiner Rebbe
from New York, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I had been reluctant to get a new phone since Blackberry ceased production because I like the physical keyboard; however, when my last phone completely died, I needed to finally bite the bullet, and decided to go for the Galaxy S21. It meets the functionality that I always liked with Blackberry (especially since I was able to install some familiar Blackberry apps), but it's also much faster. It's light-weight, has a great battery life, takes amazing pictures, pairs easily with my Bluetooth devices, and is, less glitchy than some other phones that I looked at before purchasing it.
I just wish that it had a physical keyboard, and then it would be even better.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 1, 2021
Posted by: Eddie
from Montgomery, Al
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this about 3months ago and very pleased. No photos
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A bit disappointed
on September 1, 2021
Posted by: Magicalcirce
from New Tazewell, TN
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had Samsung phones since the S1, and like the S4, I have major connection issues with this phone. I had an S9 that I traded in for this phone, and I never had these issues with it, and I never had problems connecting my phone to my car either, but with this phone, it won't allow my phone book to connect to my car. I wish I had my S9 back!
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US