Customer reviews from Samsung US
Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Average customer rating
4.6 out of 5
4.6
(2,346 Reviews)
Open Ratings Snapshot
Rating breakdown 2,346 reviews
5 Stars
1,715
4 Stars
475
3 Stars
93
2 Stars
30
1 Star
33
95%of customers recommend this product. 
(
2,128 out of 2,249
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 5G 256GB - Phantom Gray (T-Mobile)
Customer Rating
4 out of 5
4
Great trade in deal with partners free phone
on September 1, 2021
Posted by: Potato luvs Maria
from Denver Colorado
[This review was collected as part of a promotion.] My new phone is great and Maria's is perfect for her.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features.
on September 1, 2021
Posted by: Melee
from Fayetteville, NC
[This review was collected as part of a promotion.] Love everything about this phone. The camera is really great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S21 i- a true upgrade
on September 1, 2021
Posted by: Doug
from Louisville, KY
Expertise:Intermediate
[This review was collected as part of a promotion.] My S8 was doing a fine job despite being 4 years old, yet more and more I was discovering - or make that NOT discovering! - that newer and faster, more refined and brighter (in the case of pictures) was out there and I was missing it. No longer! SmartSwitch brought all my old stuff over very quickly and within a short while I was on-board and fully in the year 2021 - and I know from prior experience that Samsung will keep me up-to-date. Thanks, Samsung!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on September 1, 2021
Posted by: Noggity
from Arkansas
Expertise:Expert
[This review was collected as part of a promotion.] Have had this one as an upgrade from the S10e and it is fantastic! My wife and I both bought one on a deal.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big bang for the buck!
on September 1, 2021
Posted by: ChiTownMonty
from Chicago, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] Having gone from a Note9 to an S10 5G to now owning the S21 5G, I can tell you it just keeps getting better and faster each time. While the Note9 and S10 5G were a little on the big side for me personally, the S21 5G puts it right back down to the feature packed compact size I was used to with my iPhone X prior to dumping Apple in favor of Samsung.
It's a phone I will never regret upgrading to!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera
on September 1, 2021
Posted by: Bob S
from Sarasota, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I brought the s21 two months ago and I'm amased at the pictures I take with little effort, the camera is great. The display is awesome as well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features ,easy to use and learn
on September 1, 2021
Posted by: GolfDiva
from Lakeland FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I am a true Samsung customer. I love my S21. The picture quality is great
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE IT Galaxy S21
on September 1, 2021
Posted by: Mstiffm
from Baltimore,Maryland
Expertise:Intermediate
[This review was collected as part of a promotion.] I Love my galaxy s21 I just recently went back to galaxy and this phone is amazing especially the camera!...I can not stop taking pictures/ selfies...
This phone is very easy to use I will never use another phone galaxy only!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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